The Operations Manager is a professional leader who will bring excellent communication, organizational and customer service skills for a challenging Swap Meet. The Operations Manager will maximize business results, deploy continuous improvement with vendor revenue reconciliation; collections; payroll; purchasing; invoice processing; employee scheduling and facility management. The Operations Manager is responsible for achieving financial and developmental objectives.

Main responsibilities:

· Achieve Annual budget target

· Explore methods to increase vendor sales, propose and work to implement

· Day-to-day management of location; perform daily site inspections; conduct safety meetings regularly.

· Monitor employee & customer feedback and translate into action that will minimize risk

· Maintain oversight for site operating systems, alarms, surveillance, repairs and maintenance, equipment, work processes and provide recommendations for change.

· Ensure compliance with local, state, and federal laws

· Ensure the business is operated in a safe manner for our customers and members.

San Fernando Swap Meet offers competitive pay and benefits including: medical, dental, and vision insurance, life/AD&D/LTD insurance, employee assistance program, vacation and sick pay, 401(k) + 6% employer match, paid holidays, and access to First Entertainment Credit Union.

It is San Fernando Swap Meet's policy to consider all qualified applicants for employment without regard to sex, race, color, national origin, ancestry, citizenship status, religious creed, gender, gender identity, gender expression, marital status, pregnancy, childbirth, sexual orientation, physical or mental disability, medical condition, genetic information, age, military or veteran status, or any other basis protected by applicable law. We consider qualified applicants with criminal histories, consistent with applicable law. It is also our policy to provide reasonable accommodations to people with disabilities. 

Education and Experience Requirements:

Fluency in Spanish and English 

Minimum High School Diploma or Equivalent GED.

Minimum 2-5 years management experience in retail or hospitality, preferably a high-level guest services environment managing multiple shifts with over 10 employees.

Competencies:

• Work successfully in a demanding, fast-paced environment where multi-tasking and ability to prioritize are required.
• Take appropriate action required, based on data and merit, to maintain standards of excellence.
• Make effective decisions by thinking critically and exercising good judgment and discernment.
• Partner effectively with peers and supervisors to generate superior results.
• Work in an environment with minimal supervision by pursuing personal excellence, professional discipline, servant leadership, and continuous development and learning for self and others.
• Strong written and verbal communication skills.