Under general supervision, the Account Manager will use specialized benefit industry knowledge and training in servicing client accounts for employers with their medical, dental, vision, life and disability plans. The level of support depends on the client size as well as the complexity of the account.
Essential Responsibilities and Duties:
Supervisory Responsibility: This position is a client servicing role within the LHD organization that will be required to provide
consultative supervision for client’s management and key stakeholders on an as needed basis.
Confidentiality: This position has access to highly confidential information of all sorts, which will require exceptional
confidentiality to protect the privacy of clients and their employees, as well as LHD’s employees and
Independent Action: Must be able to make decisions concerning competing responsibilities regarding priority and be
disciplined and organized in the efficient use of time.
Judgment: This position displays a willingness to make decisions; Exhibits sound and accurate judgment; Includes
the appropriate people in the decision-making process; makes timely decisions.
Internal/External Customers: This position will have frequent contact with key stakeholders both
internally and externally. The successful applicant must be able to work collaboratively and
communicate effectively with all stakeholders, employees and customers.
Essential Behaviors and Competencies: