The CSD Learns Director is responsible for the overall operational development and management of high-quality technology-based educational content to empower the national deaf Community. The Director has enhanced knowledge and skills needed to participate competitively in the global economy. This position facilitates the development and implementation of innovative and interactive instructional approaches and learning system, serving as an expert in educational technology, interactive online experiences, and curriculum design. In association with CSD’s Professional Services initiative, the CSD learns Director is responsible for leading and delivering excellent learning products and services to several customer groups; CSD’s national team and its business lines, SVF partners, external customers, deaf led/owned entities, and corporate and government customers. The Director’s fiscal responsibility scope includes driving the department’s financial activities towards a net income surplus while accomplishing business goals.
- Leads the overall directionality of CSD Learns and development of strategic approaches for the integration of technology in an online educational environment designed around the needs of the deaf and hard of hearing community, in alignment with organizational objectives and intended outcomes
- Identifies innovative and fiscally sustainable opportunities to expand the CSD Learns services, training platforms, and economic development opportunities that addresses educational and career discrepancies in the deaf community
- Develops and executes operational functions of CSD Learns including the direct management and the professional development of support staff and CSD Learns support platforms
- Provides oversight to all grant- and contract-based projects associated with CSD Learns, serving as main point of communication to external parties on project-based progress and outcomes
- Manages program risk, performance, financials, issues, project schedule adherence, product deployment, and maintenance
- Manages data collection within CSD Learns in ensuring project outcomes are met, including the organization of data and evaluation of effectiveness of CSD Learns’ deliverables through the establishment of baseline data and utilization of assessment instruments
- Leads efforts to define project scope, establishes deliverable commitments, develops project budgets, and collaborates with CSD’s grant-writing efforts and other professional services initiatives to expand programmatic offerings
- Creates and maintains the budget for CSD Learns, ensures that operations are within budget
- Maintains awareness of issues affecting the global deaf and hard of hearing education community and pedagogy and engages internal and external resources in affecting positive change and expanded service opportunities
- Networks and builds professional relationships with members of the educational, deaf and hard of hearing community and various outreach programs for various schools
- Other duties as assigned.
Knowledge, Skills and Abilities
To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:
- Extensive skills in technology, technical writing and learning management software
- Excellent knowledge of learning theories, curriculum and instructional design models and evaluation techniques
- Familiarity with web design, online learning management systems, video editing software, and visual design applications
- Proficient with Microsoft Office Suite
- Excellent supervisory, administrative, communication, interpersonal, budgetary, and leadership skills
- Ability to communicate effectively, both verbally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to top management, public groups and/or boards of directors
- Demonstrated organizational skills in multitasking, handling and directing multiple and complex assignments and projects while working positively and collaboratively in a dynamic, remote team and workforce
- Bachelor’s degree in Education, Instruction and Curriculum Design, Educational Technology, or related degree from an accredited college or university; or equivalent professional work experience
- Four years of professional experience in teaching, curriculum design, educational administration or similar field
- Eight years of professional experience in educational leadership or similar field with budgetary and financial responsibilities
- Graduate or advanced degree in Education, Business Management, or related degree from an accredited college or university (PREFERRED)
- Ability to communicate effectively using American Sign Language
Work Environment / Physical Requirements
This position is largely self-directed and requires understanding and compliance with company policies, procedures, and values. The position works in a virtual office environment utilizing a computer and standard office equipment. While performing the duties of this job, the employee is regularly required interact collaboratively with the team and stakeholders, and communicate via phone, videophone, or text messaging. The employee may be required to occasionally lift and/or move up to 40 pounds. The position may require travel up to 15%.
Equal Opportunity Employer
Communication Service for the Deaf, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.