Call Center Customer Service - Part Time
Louisville, KY Yellow Cab of Louisville
Description

 Part-Time Dispatcher, 2nd Shift 2pm-10pm, Nights and Weekends. Near U of L.


Join Yellow Cab of Louisville to serve your Kentuckiana neighbors and our visitors travelling  here from all over the world. 


Our call center is centrally located, next to I-65, minutes from I-64 and I-264. The center is small and relaxed, the ideal environment for helping passengers and drivers get the best service possible. The atmosphere is ideal for people with a flexible schedule and a desire for down time between the busy  times.


On a typical day you'll connect with passengers, by phone or Internet, and dispatch their trips to drivers through our computerized dispatch system. You’ll also help drivers with challenges of being on the road, like: breakdowns, communicating with passengers, and questions about their orders. 


At Yellow Cab Louisville, you will learn more about the places that make up Kentuckiana, be introduced to many facets of the transportation industry, and serve the people of our growing community.


The hours for these positions are during 2nd and 3rd shifts, weekdays and weekends.


The skills you’ll need for this position:

  • Excellent phone etiquette
  • The ability to type 30+words per minute
  • Professionalism under pressure
  • Good interpersonal skills
  • The ability to read maps and follow written instructions
  • Internet search skills
  • Knowledge of Louisville 


Requirements
  • Be at least 18 years old.
  • Clean criminal background check and drug screen.
  • Must be available for nights, holidays, weekends, and special events (Kentucky Derby Week, New Year's Eve...).
  • Be comfortable using a Windows-based PC.


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