DEPARTMENT: Youth and Workforce Development Programs
POSITION TITLE: Youth/Young Adult Health Navigator
LOCATION: Greenfield (requires travel)/Remote Work from Home
SUPERVISOR: Leadership and Collaborations Coordinator
The Youth/Young Adult Health Navigator is the liaison between youth/young adult serving organizations and health care providers to facilitate trauma-informed referrals and provide health equity expertise in community and clinical care settings. Grounded in the principles of positive youth development and healing justice, the Youth/Young Adult Health Navigator develops and supports CAPV’s Youth/Young Adult Council to provide community oversight and evaluation of Youth Access Partnership’s interventions, advocates for the expansion of health equity policies and systems at local institutions, and coordinates collective action to improve the health of youth/young adults in our community. Provides positive leadership development practices to bolster protective factors and acts as a buffer to the impact of stress and discrimination faced by marginalized youth/youth young adults, while centering and uplifting their voices to create meaningful social change.
- Develop relationships with partners, maintaining communication and advancing goals.
- Recruit youth/young adults from CAPV and partner youth/young adult serving organization to join the Youth/Young Adult Council.
- In collaboration with team members, provide training and professional development opportunities to youth/young adults on topics including group facilitation, program evaluation, and leadership development.
- Assist in developing policies, procedures, and data systems supportive of the goals of the Youth Partnership for Social Change and Healing Justice.
- Participate in and coordinate training for partner agency staff.
- Assist with implementing evidence-based services.
- Assist with evaluating performance and adjust systems and practices for continuous quality improvement.
- Assist in timely and accurate data collection and preparation of data reports.
- Ensure access to youth and young adult participants’ authentic engagement in programming beyond an advisory role.
- Provide expertise in identifying and training youth/young adults as Peer Leaders and participants’ in-group decision making.
- Coordinate training and hiring of youth/young adult participants in Council activities.
- Practice a positive youth development and trauma informed approach working youth/ young adults.
- Inspire and motivate others to achieve increasing levels of performance excellence. Take an active leadership role in valuing and promoting different perspectives and opinions and approaches throughout the agency.
- Work as a team with partner agencies to support, enhance and promote communication and consistency in the delivery of services.
- When schedule requires remote work, expected to be available for meetings, calls, responding to emails, and conducting regular duties.
- Required to travel regularly throughout the program service area, to all Community Action sites and service locations, and occasionally out of the service area.
- Comply with agency and funders’ paperwork requirements and procedures.
- Attend regularly scheduled supervision and program meetings.
- Attend mandatory agency trainings and other relevant trainings
- Participate in professional development activities and team meetings.
- Maintains strictest confidentiality.
- Performs related work as required.
This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may be adjusted to meet the operational needs of the agency.
- High School Diploma or equivalent required.
- Two years’ experience in direct youth/young adult work with emphasis on LGBTQIA+ youth/young adults, youth /young adults of color, youth /young adults with complex trauma, youth /young adults with lived experiences of homelessness and youth/young adults with lower income.
- Leadership experience, especially related to working collaboratively with multiple stakeholders, and group facilitation.
- Ability to work with multiple stakeholders, creating collaborative relationships and common goals prioritizing the health outcomes of youth/young adults.
- Additional appropriate education may be substituted for experience or additional directly related experience may be substituted for education.
- Highly organized with ability to work within a team and complete assignments in a timely manner.
- Ability to work with different sectors of the community to accomplish shared goals and outcomes.
- Time management skills with ability to multitask; ability to work well under pressure, prioritize workload, and meet deadlines.
- Demonstrated ability to work collaboratively and independently with minimal supervision.
- Understanding of data management: data capture, tracking methods, analysis
- Excellent group facilitation skills
- Strong public speaking skills
- Written and verbal (in-person and phone) communication skills.
- Knowledge of social services in Hampshire, Franklin County and the North Quabbin regions.
- Knowledge of particular issues facing marginalized youth preferred.
- Proficient computer skills including proficiency with use of mouse, email, and Microsoft Office applications and databases
- Sensitivity to cultural and socioeconomic diversity and the needs of individuals with low incomes.
- Understanding of poverty and its impact on individuals and families.
- Ability to travel throughout the service region.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Requires sitting for long periods.
- Working in office environment.
- Some bending and stretching required.
- Extensive use of telephone required.
- Manual dexterity required for use of calculator and computer keyboard.
- Must be able to lift from 20 – 30 lbs.
- Specific vision abilities required by this job include vision, color vision and the ability to adjust focus.
- The work environment includes indoor office environments or comparable spaces, and community spaces, with occasional exposure to outdoor weather when traveling to outreach or meeting sites. The noise level varies by site.
Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years. Evidence of a good driving record and ability to be covered under Community Action’s non-owned and hired vehicle policy.