Dispatcher PM
Description

Summary:

Dispatch team members are the point of contact for drivers and clients, coordinating to balance customer needs with drivers' health and safety. We are searching for a dispatcher - logistics coordinator who is committed to professional development and establishing a long-term career.


Duties and Responsibilities:

  • Call management (record call information, maintain details of each call, courteously update customers with call information)
  • Use GPS systems to monitor fleet/drivers
  • Load Planning
  • Interact with customers/coworkers with a positive attitude
  • Complete assignments from Dispatch Supervisor in a timely and professional manner
  • Ability to work unsupervised
  • Ability to multitask
  • Ability to communicate (oral and written), with customers, co-workers, and management
  • Strong problem-solving skills
  • Ability to maintain a clean and orderly workstation
  • General computer knowledge (word, outlook, excel, various Microsoft applications) and typing skills
  • General knowledge of internal fleet/equipment
  • General knowledge of customer’s fleet/equipment

Reasoning Ability:

Ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


Work Schedule: 7:00pm – 7:00am Alternating Schedule                   


Compensation: $17 - $18/hour

Requirements

Preferred Qualifications:

  • 2 year's of dispatch experience
  • Wrecker/Towing dispatch experience and/or customer service-related industry