Wayside Publishing is a rapidly growing, education publisher. Our language learning strategies embrace and reflect those endorsed by modern research and by the American Council on the Teaching of Foreign Languages. Our goal is to engage students and teachers across the country in the pursuit of global citizenship and lifelong learning. Join our team!
We are seeking one Customer Service/Digital Support Representative for immediate hire. This role can be based in our office in Freeport, Maine, or be remote in California, Texas, Maryland, Minnesota, or Vermont. The Customer Service/Digital Support Representative will report to the Operations Team Lead and will support the Product Development and Delivery team by providing support for new and existing customers daily.
If you genuinely love helping people and have a passion for delivering the highest level of customer service and technical support, this may be an excellent opportunity for you.
At Wayside, we recognize the value of transferrable skills, so if you meet the bilingual requirement, and your background is in the education, restaurant, hospitality, or other fields impacted by COVID-19, we welcome you to apply.
Required Skills, Knowledge & Attributes
We believe that traditional hiring policies can hurt the most marginalized people in society, including people of color, people from working-class backgrounds, women, and LGBTQ people. Because we believe that these communities must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Wayside Publishing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
NO PHONE CALLS OR RECRUITERS PLEASE