MISSSEY, Inc. (Motivating, Inspiring, Supporting, and Serving Sexually Exploited Youth) is a community-based organization founded in 2007 to respond to the epidemic of commercial sexual exploitation in Alameda County, CA. Our mission is to provide services to commercially sexually exploited youth and to work for systemic change with the youth we serve. Our service model is focused on healing through trauma-informed, survivor-centered, and youth-focused approaches. We recognize the crucial voices of survivors in facilitating healing in victims of commercial sexual exploitation and the value of young people empowering other young people. Our work with youth is a partnership, helping them transition from victim to survivor to a leader, encouraging their long-term stability and success in whatever path they choose. MISSSEY believes that with the right opportunities and support, youth can overcome the circumstances of their exploitation and thrive.
Under the supervision of the Deputy Director, the Engagement Services Manager supports and supervises youth engagement staff and oversees the implementation of comprehensive programming and services that meet the needs of Commercially Sexually Exploited (CSE) youth and those vulnerable to sexual exploitation. The Engagement Services Manager provides leadership, representation, and direction for MISSSEY’s STAR Center. Day-to-day program management, program planning, evaluation, and enhancement are priorities. The Engagement Services Manager is a role model for all staff, works collegially with colleagues and collaboratively with members of the MISSSEY leadership team to ensure that programs are delivered with impact.
The ideal candidate for this position would:
Be highly skilled in youth development with the ability to address the bio-psychosocial, emotional, educational, vocational, and functional needs of young people
Have the ability to organize and motivate staff to co-create a strong, reflective, highly productive, and caring culture
Be a continual learner deeply invested in women and girls
Have solid experience working with youth of color that has experienced homelessness, gender violence, trafficking, and abuse.
Have experience building relationships with community partners and coordinating services that engage youth and support them to thrive
Have a practiced and nuanced grasp of crisis intervention, de-escalation, restorative practices, interpersonal relationship and resiliency building, and harm reduction theory and practice
Ability to be forward-thinking; conduct program assessment and evaluation; continually improve and enhance case management services; have knowledge of and Implement tools that improve outcomes for vulnerable youth
Duties and Responsibilities:
Leadership, Supervision, and Management (40%)
? Provide leadership for MISSSEY’s Engagement Services by supervising staff collectively and individually
? Plan and support service programs based on clearly identified needs and in alignment with program goals, and program assessments and ensuring the delivery of inspiring spaces for youth ? Attend all relevant internal and external meetings and events
o Represent the organization and clearly communicate organizational philosophy and youth needs to the community, our funders, and our partners
? Collaborate with MISSSEY leadership and staff to support organization-wide initiatives ? Recruit, train, and motivate a team to implement MISSSEY’s vision of high-quality programming ? Coach, supervise, and provide professional development to ES staff, including weekly/biweekly one-on-one supervision, job-embedded coaching, work plans, and annual reviews
? Plan and facilitate regular staff meetings and training
o Topics include MISSSEY’s trauma- and survivor-informed, healing-centered approach, and other best practices in CSEC and youth development
? Foster an environment that promotes harmony, partnership, alliance, healing, and thriving ? Guide and participate in collaborative processes to improve all work at MISSSEY
? Oversee facility management
Program Implementation (30%)
? Coordinate day-to-day operations of the STAR Center and Engagement Services and ensure compliance with all funding and MISSSEY requirements.
? Work with program staff to develop and maintain a schedule of relevant youth and survivor-focused activities.
o Ensure support and targeted intervention activities for identified youth.
? Accurately record and track attendance, participation, and incentives for all Engagement Services activities through MISSSEY database and Citispan online system and maintain all physical attendance documents.
o Maintain a system of data collection for all other required documentation, including intake forms, emergency cards, payroll, receipts, and evaluation tools,
? Ensure ES activities are aligned and in compliance with grant outcomes, including attendance and units of service requirements.
o Ensure additional programming and community events are aligned and in compliance with grant objectives as well as youth participant needs.
Direct Service (10%)
? Work with team to hire, recruit, train, support, youth leadership team
? Ensure staff coverage of on-site programs
? Ensure a high level of leadership skill development and ensure adherence to MISSSEY’s leadership approach
? Develop volunteer assignments and agreements and manage volunteers as needed ? Collaborate with supervisor to manage budget and track program expenditures
? Support the organization with outreach via connection to partner organizations and up to 4 hours per week
for youth outreach
? Develop and maintain a high level of communication with key stakeholders
? Regularly attend Department of Violence Prevention, City of Oakland, and other relevant partner meetings
? Establish strong internal marketing of programs to internal stakeholders
? Develop and maintain positive partner and volunteer relations through regular, strategic communication
Other duties as assigned
? Minimum 4 years experience working with strength-based and client-centered models, restorative and trauma-informed care practices.
? Education as related to the field.
? At least 4 years experience in program management and development and/ or managing a youth center.
? Experience working with African American women and girls (cis and trans) and non-binary people. ? Ability to identify, assess and intervene effectively with behavioral health issues. ? Passion for supporting young people, promoting healing-centered, trauma-informed youth development practices, and working towards social change.
? Occasional lifting of up to 50 lbs
? Requires computer use each day, including typing for many hours per day
? Requires ability to use a keyboard, monitor, cell phone, and calculator
? Requires the ability to communicate verbally, both in person and on the telephone ? Must be able to stand for at least 20 minutes at a time
? Occasional outdoor activities
? Must be available weekend and evenings as required
? Shared office space; main offices are on the second floor with no elevator access ? Ability to drive a motor vehicle
? Work in the community, including law enforcement facilities and county and state offices
Required Licenses and Certificates:
? Current driver's license, reliable vehicle, proof of liability insurance coverage, and a clean driving record required
? A criminal background check including fingerprint clearance
? TB clearance
Position title: Engagement Services Manager
Classification: Full time, salaried, exempt, in-person
Compensation: $53,000 - $63,000 per year depending on qualifications
Benefits: Premium Medical/Dental/Optometry
Coverage of work-related travel, mileage, and parking
Generous Holiday Calendar: Including – 3 weeks starting vacation, and accrued sick days
For more information about MISSSEY, please visit our website www.MISSSEY.org
To apply, please send your resume and cover letter by email to firstname.lastname@example.org, attention to Human Resources. Enter the job title in the subject line.
Due to the volume of candidates, we will be unable to contact each candidate individually. If you are being considered for the position, you will be contacted. We are unable to accept phone calls or walk-ins. MISSSEY is an equal opportunity employer.
NON-DISCRIMINATION POLICY: MISSSEY DOES NOT DISCRIMINATE IN ANY PROGRAM, ACTIVITY, OR IN EMPLOYMENT ON THE BASIS OF AGE, CREED, SEX, RACE, ETHNIC BACKGROUND, MARITAL OR VETERAN STATUS, NATIONAL ORIGIN, DISABILITY, SEXUAL ORIENTATION OR RELIGION. SURVIVORS AND WOMEN OF COLOR (trans-inclusive) ARE ENCOURAGED TO APPLY