Job Title: Farmhouse Waitstaff    Reports to: Farmhouse Restaurant Manager  

Description: Provide outstanding service to all dining guests at the Farmhouse Fine Dining Restaurant. 

Responsibilities: 

-Greet all guests 

-Take and deliver food and beverage orders 

-Ensure guest satisfaction 

-Resolve customer complaints and concerns with the assistance of the manager 

-Practice responsible alcohol service 

-Take guest payment 

-Provide full knowledge of food and beverage 

-Employ proper serving technique 

-Assist manager in monitoring public areas 

-Maintain a clean and safe working area  

-Uphold all health code regulations 

-Maintains a high standard of hygiene on the property 

-Completes all side work and breakfast setup

General: 

-Communicates issues, concerns, complaints, compliments and suggestions to your manager, and not to other associates, guests, etc. 

-Perform other duties as assigned by management 

Dress Code:  

-Employee is responsible for providing the following items for the uniform: Light blue oxford button down shirt, khaki dress pants, black or brown shoes (non-slip), wine opener (key style), pens

The Farmhouse will provide: Apron and Tie

Requirements/Qualifications: 

-Must be 18 years of age or older

-Must be available evenings, weekends, and holidays

-Must provide proof of PA RAMP certification

-Ability to learn and understand menu 

-Able to stand for extended periods 

-Able to tolerate use of cleaning chemicals Ex: Sanitizer to clean trays

-Ability to multi task 

-Excellent customer service skills 

-Work well under pressure 

-Pleasant and outgoing personality