The Universal Banker position is responsible for providing customers with friendly, efficient, and professional service in an accurate and timely manner. This position is a dual-role position which requires processing account transactions, cross-selling bank products and services, opening, maintaining and closing of all account types, and promoting business for the bank. This position is also responsible for managing and balancing a cash drawer in an accurate manner.
Do you love meeting and talking to people? Are you passionate about helping others and making a difference in your community?
Coulee Bank is seeking out an energetic and passionate candidate to fill a full-time Universal Banker role in our La Crosse office. As a Universal Banker, you will enjoy working flexible daytime hours Monday – Friday, and no more than 2 Saturday mornings/month.
As a Coulee Bank Universal Banker, you are outgoing, friendly, and a compassionate team player. You are willing to take the first step to proactively reach out to potential new customers. This includes going out into the community and introducing yourself as well as reaching out to businesses via phone. You enjoy interacting with both coworkers as well as customers and are not afraid to approach people to make sure they are being helped in a timely manner and to assist them with their financial goals.
A Day in the Life of a Banker
You are the main point of contact for customers opening new accounts as well as consumer loans. You will also handle account maintenance, trouble shoot account issues, and assist with any other customer inquiries. Additionally, you are able and willing to help your co-workers in the teller line if they require it. And, most of all, you can have pride in working to grow the bank through proactive sales activities both inside and outside the bank!
About Coulee Bank
Coulee Bank is a family owned community bank with a long-standing tradition of excellent service with strong roots within the communities we serve. Our mission is simple: Doing the Right Thing for Our Clients & Colleagues.
Build a career in the financial industry with pathways for advancements.
We recognize that our success is based on the quality and dedication of our team members. That's why we will continually invest in your growth by providing ongoing training and professional development opportunities that deepen your skills and optimize your expertise in the financial industry.
To be successful in this role, you will have a minimum of a high school diploma or equivalent and one year of teller/banking experience. In addition, your written and oral communications skills are top notch and will help you to listen and identify customer’s financial needs to better support their financial growth. You are a problem-solver that is not afraid to make a decision and are able to take initiative without being asked.
Coulee Bank offers a generous compensation and benefits package, including health, dental, life, and disability insurance. In addition, we provide a generous 401k match and profit share program, as well as paid time off and paid holidays. Employees are also eligible for tuition reimbursement, fitness reimbursement, clothing allowance, and paid volunteer time.
Coulee Bank is an equal opportunity employer committed to creating a diverse workforce. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.