Who We Are.
Insurium is a platform for modern insurers that supports digital transformation, emerging technologies, and new business models. Insurium is rooted in both technology and insurance expertise, delivering innovative software solutions. We allow providers to produce more for their clients while significantly reducing the administrative burden. Our core platform lets clients collaborate from anywhere using powerful, web-based tools that streamline tasks, optimize workflows, and make doing business with your company easy for agents and customers.
In addition to skills, experiences, and cultural fit, we select and evaluate our team members based on these core values:
1. Problem Solver – Always striving to find a way
2. Accountable – Pride in ownership
3. Team player – Professional and humble
The Customer Support Representative is an excellent opportunity for candidates looking to get their foot in the door with a very exciting and rapidly growing company. As a CSR you will become a product expert and work with our clients to answer questions, deliver training, and resolve issues. Our CSRs are responsible for first level support to end users requiring technical assistance using the software. They respond, analyze, and solve client issues daily.
The Customer Support Specialist will: