Starting Pay: $15.25+ per hour
Status: Seasonal-Hourly (Non-Exempt)
The Guest Services team at Arapahoe Basin is committed to providing excellent customer service to provide a day worth repeating to every guest we interact with.
As a Guest Services Sales Agent at Arapahoe Basin, you will participate in all point of sale and guest relation related operations within the Guest Services Building, Ticket and Season Pass Offices, Kids Center and the Winter Sports Building.
This role is the “face” of Arapahoe Basin and will handle all types of guest concerns in a friendly and efficient manner.
If you have great customer service skills and love interacting with a wide variety of people this is the job for you.
Apply now and come work with an incredible team of people in one of the most beautiful places on earth!
Benefits and Perks for this position include:
- Unlimited skiing/riding at Arapahoe basin and 20 other Colorado ski areas and resorts.
- Health, Dental, Vision and Life Insurance for full-time employees beginning on the 1st of the month following date of hire.
- 401 (k) for eligible employees.
- Paid time Off or sick pay for all employees.
- Much more! Check out all of our perks and benefits here!
- Provides excellent customer service to all A-Basin guests to provide a day worth repeating.
- Has knowledge of general A-Basin facts, terrain status, event information and all products for sale to answer guest questions
- Answer phones, emails and brochure requests.
- Uses POS system to issue various A-Basin products such as lift tickets, season sasses, snow sport packages, rental packages, parking spaces, and more.
- Manage storage, tracking, and distribution of lost & found items.
- Handles large sums of cash, credit cards and checks.
- Close down and balance your point of sale including reconciliation of a cash drawer at the end of each shift.
- Keep work station clean and organized
- Stock office supplies including zip ties, lanyards, waivers, pens, etc.
- Help maintain all office equipment.
- Other duties as assigned.