This is an exciting time to be a part of the Franklin Madison Family. The Contracts Manager will play an integral role as process owner of Franklin Madison’s contract management functions, including client and vendor agreements. The Manager will have responsibility for the day-to-day operations and leading the contracting team while fostering a cohesive and supportive environment. This role is a key driver in successfully executing on the contracting process from drafting, negotiations, managing redlines and execution; escalating to and engaging General Counsel as needed. The Contracts Manager will work in collaboration with Sales to meet needs, deliver on SLAs, resolve issues and update agreement drafts. Additionally, this position will be vital in helping to drive key projects across multiple teams to streamline contract flow, effectiveness and efficiency, will work closely with our client onboarding team and project manage to ensure a seamless transition from contract execution to Client Success, ensuring all parties are aware of the key components of the deal.
The Contracts Manager will support contract requests received from across the company. This individual must be able to partner with Sales, brokers, clients and internal business process owners to listen, understand contract issues and productively resolve and negotiate to final contracts. The confidence and ability to engage in effective negotiations and consult the business regarding potential risks is essential to be successful on this role.
The Contracts Manager must be detail oriented, professional, responsive, and able to effectively balance multiple priorities while leading. Also important is the ability to navigate ambiguity, challenge the status quo, identify and implement process improvements. This position reports to the VP of Corporate Risk Management.
EDUCATION AND EXPERIENCE: