Sr. Service Manager- Store #161
Job Type

 The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge. 

Qualifications: A minimum of one (1) year supervisory (as a key carrier) experience preferably in a fashion-oriented specialty clothing retail setting.  Must be customer service oriented.

  • Maintain high customer service standards and deliver a neat, clean and easy to shop store environment.
  • Must demonstrate the ability to lead, manage, motivate and communicate positively to store employees at all levels.
  • Ability to train, coach and develop associates. 
  • Ability to work varying hours and schedules to include days, nights, weekends and holidays.
  • Lead the training of all store employees by using the materials provided by the Company.
  • Must possess a valid driver’s license and reliable transportation for travel to bank, other stores, and meetings when needed.


  • Ability to develop and train work force, build relationships, utilize skills of workforce most appropriately
  • Ability to merchandise and manage store operations effectively
  • Ability to process information/merchandise through computer system and register system
  • Ability to adjust priorities and manage time wisely in a fast-paced environment
  • Ability to maintain records and documentation pertaining to work force
  • Learn and understand the accurate use of all equipment and policies and procedures.


  • Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination.
  • Requires extensive standing and walking.
  • Occasionally lifting up to 50 lbs.