Outcome Specialist

Starting salary of $42,436 plus benefits

  • 20 Days of Paid Time Off
  • 11 Days of Paid Holidays
  • Health Insurance or $100 of reimbursement per month if you already have Health Insurance and waived ours (must provide proof)
  • Vision, Dental and Life Insurances
  • 403b retirement plan with up to 7% of contribution by APM
  • Short-term and long-term disability insurance
  • And more!


The CUA Child Welfare Outcome Specialist works to support the Case Management Team in helping families achieve Single Case Plan goals and move towards safe, timely case closure. This position involves working closely with all members of the assigned case management team; with children, biological families, and resource families; and with external agencies and partners. Tasks will include direct work with families to address safety threats and diminished protective capacities, as well as work with external partners and systems to ensure that children and families have the support they need in their communities to achieve the goals and objectives for each family. MUST HAVE BACHELOR'S DEGREE IN SOCIAL WORK OR RELATED FIELD (CRIMINAL JUSTICE, HUMAN SERVIES, PSYCHOLOGY, ETC.)

Key job tasks/duties/responsibilities of the CUA Child Welfare Outcome Specialist

1. Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families. 

2. Provide home and community life skills education and intervention services to children, youth, and their caregivers toward ensuring family stabilization, reunification, or other permanency. 

3. Work with parents and caregivers who may have cognitive limitations, physical or emotional disabilities, or any combination of these.

4. Participate in Family Team Conferences when necessary.

5. Attend Court Hearings as needed but never in lieu of the CUA Case Manager.

6. Document any activity they have performed within six business days in the appropriate section of ECMS unless subcontracted in which case using the CUA-prescribed form.

7. Conduct regularly scheduled visits to assigned families and to establish and maintain a trusting relationship with families using a strengths-based approach.

8. Meet with the supervisor to evaluate family status, parent-child progress and to discuss strategies for improving outcomes.

9. Complete all paper work in compliance with program requirements.

10. Work as part of the CUA Support Team toward achieving the objectives as established in the Single Case Plan (SCP).

11. Facilitate safe case closure for in home service cases.

12. Facilitate reunification or other permanency by:

a. Assisting the CUA CM to focus on permanency opportunities.

b. Tracking and managing the movement of cases through the permanency process.

c. Assisting the CUA CM in preparing the children, youth, and families for reunification or other permanency.

d. Supporting the CUA CM in preparation for Court. 

13. Supervise visits when necessary.

14. Assist with transportation when necessary

15. Completing referrals and follow-ups as needed.

16. Attend staff meetings in order to contribute to program issues and update on agency issues.

17. Attend scheduled in-service training in order to develop professional skills.

18. Provision of on-call services in cases of emergency and on a rotational basis as required by APM CUA protocol

19. Perform other duties that support the mission of APM and the CUA program.


IMPORTANT: APM will ask for the following clearances: FBI, Child Abuse Clearance, Criminal Background Clearance, and Medical/TB Test Results.

APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


  • Bachelor’s Degree in Social Work, Sociology, Psychology, Criminal Justice, or a related field and two (2) or more years of work and/or internship experience required. 
  • Excellent verbal and written communication skills
  • Strong organizational skills
  • Experience in outreach activities, through volunteerism or another source 
  • Sound judgment, critical thinking, and problem-solving skills are essential.


Key Competencies:

  • Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission and values statements.
  • Culturally sensitive to the needs and diversities of multi-cultural communities.
  • Strong interpersonal skills, respectful, and courteous nature.
  • An applied understanding of social work ethics and confidentiality.
  • Skills in typing, basic computer operations, Microsoft, PowerPoint, Excel.
  • Knowledge of social services, child welfare and family systems services.