Alliance for Better Health (Alliance) promotes and fosters an inclusive work environment built upon resiliency, trust, and steadfast commitment to our mission of making communities healthier. Forward-thinking creativity and diverse experiences are highly valued. As an Albany Business Review Best Place to Work, we prioritize empowering our team to do their best work toward better health for all.
The Director of Operations is responsible for nurturing and growing the Healthy Together suite of solutions powered by Alliance for Better Health across community based and clinical organizations. This position is responsible for providing strategic direction and maintaining consistent operational standards within the Health Together suite of services.
The Director of Operations will be accountable for KPIs around the health of the Healthy Together operations and network, ensuring that no client falls through the cracks. This position will be leading the expansion and maintenance activities of Alliance partners and customers leveraging the Healthy Together solution suite.
*The Healthy Together solution suite, leveraging Unite Us technology, is a referral and solution platform to address the Medicaid, underinsured and uninsured population needing social and physical assistance from Community Based and Clinical Organizations.
This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.
Education (Equivalent work experience in a related field may be considered in lieu of degree requirements)
Professional Work Experience
Skills, Knowledge and Abilities
Work is primarily performed in an office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions including use of typical office equipment such as a computer, laptop, and cell phone.
Equal Opportunity Employer
Alliance is an Equal Opportunity Employer. Alliance does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries Alliance for Better Health.
This job function involves potential access / interaction with protected health information. Position will be required to abide by Alliance policies and procedures that support federal, state and local HIPAA regulations. Any violations will be subject Alliance’s sanctioning policy which includes disciplinary actions up to and including separation of employment.
Offers of employment are contingent upon a satisfactory background investigation including OIG List of Excluded Individuals and Entities (LEIE) and state Medicaid exclusion lists. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.