Remote 2-1-1 Contact Center Specialists – National Suicide Prevention Team
As part of our 2-1-1 team, you will provide emotional support to individuals in suicidal crisis or emotional distress along with providing crisis and mental health resource information. Specialists will receive training in active listening, suicide prevention practices, and internal and community resources to assist callers.
Pay: $20.00 per hour PLUS $1 - $2 shift differential
Start Date: August 16
Status: Temp through October 31 with great potential for regular full-time employment
Training Period & Hours: August 16 – September 3, 8:30 a.m. – 5:00 p.m.
Training Location: 1344 Silas Deane Highway, Rocky Hill
Available Shifts (Remote): 1:30 p.m.–10:00 p.m., Sunday–Thursday (3 positions)
1:30 p.m.–10:00 p.m., Tuesday–Saturday (3 positions)