DEPARTMENT: Energy Programs
POSITION TITLE: Home Repairs Coordinator
LOCATION: 393 Main Street, Greenfield/ Remote Work from Home
SUPERVISOR: Energy Director
Respond to and track referrals from funding source and collaborating partners, complete home assessments to identify home stabilization/safety opportunities, and select and arrange contractors to perform home stabilization tasks to make homes safer for at risk residents throughout Hampshire County and Franklin County, and the North Quabbin area. Provide support and management of home and heating system repair program staff.
- Manage and respond to referrals from funding source and partner collaborators.
- Maintain Certified Aging in Place Specialist (CAPS); obtain within the first 6 months training is available
- Maintain OSHA 10 training/certification; obtain within the first 6 months of employment.
- Maintain ASHRAE 62.2 training and certification; obtain within the first 6 months of employment.
- Certification in healthy homes, or obtain within the first year of employment.
- The primary liaison with funding source and partner collaborators.
- Processes contractor invoices for payment
- Processes cost reimbursement invoices to the funding source.
- Oversee contract, conduct regular required reporting and compliance requirements
- Coordinate assessments of residential buildings for home stabilization/healthy homes upgrades and heating system repairs and replacements.
- Create jobs specifications to comply with funding source requirements and building codes.
- Project oversight including in-process and final quality control inspections; ensure proper billing and documentation from all contractors.
- Inform clients about other energy efficiency programs, and all other programs within the agency.
- Conduct residential baseload energy audits according to funding source regulations including the installation of Led bulbs and determining whether appliances qualify for replacement.
- Provide client education.
- Maintain work and billing records.
- May be required to obtain certifications not yet identified.
- Participates in professional development and ongoing continuing education credits (CEU’s).
- Required to travel regularly throughout the Energy Programs service area, to all Community Action sites and service locations, and occasionally out of the service area.
20. When schedule requires remote work, expected to be available for meetings, calls, responding to emails, and conducting regular duties.
21. Maintains strictest confidentiality.
22. Comply with agency and funders’ paperwork requirements and procedures
23. Attend regularly scheduled supervision meetings, team meetings, and mandatory agency trainings, attend any other relevant trainings, and participate in professional development activities.
24. Performs related work as required.
25. Assist with general Energy Department duties as assigned by the Energy Director.
This does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
- Bachelor’s degree in environmental science, green building, engineering, health care, or related field.
- Construction Supervisors License preferred.
- Certified Aging in Place Specialist (CAPS) preferred, or to obtain within the first 6 months training is available.
- OSHA 10 training/certification required, or to be obtained within the first 6 months of employment.
- ASHRAE 62.2 training and certification required, or to be obtained within the first 6 months of employment.
- Certification in healthy homes required, or to be obtained within the first year of employment.
- Combustion appliance safety training and certification preferred.
- BPA certification preferred.
- Three years’ experience performing in home energy and/or health related assessments.
- Experience directly performing minor home safety modifications preferred.
- Three years’ experience in contract oversight and compliance.
- Additional appropriate education may be substituted for experience or additional directly related experience may be substituted for education
- Proficient computer skills: using a mouse, email, Microsoft office applications and data entry
- Excellent interpersonal skills to interact with fund source representatives, contractors, agency staff, and a wide variety of clients.
- Excellent verbal skills, both in person and on the phone.
- Excellent organizational skills and attention to detail.
- Building construction knowledge
- Knowledge of residential energy efficiency, and HVAC.
- Knowledge of building codes (local, state, federal), building design, building diagnostics, and building construction including inherent health and safety issues associated with residential buildings.
- Knowledge of accessibility issues, trip hazard mitigation, potential asthma triggers and other home-based health factors.
- Knowledge of funding source rules and guidelines.
- Ability to work independently.
- Understanding of data capture and tracking methods.
- Ability to track ongoing activities and outcomes through computerized databases
- Problem solving skills
- Ability to present client education and referral opportunities to clients.
- Sensitivity to cultural and socioeconomic diversity and the needs of the clients we serve.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position requires frequent sitting, standing, travelling, walking, talking and or listening and driving. The position also requires frequent climbing of stairs and/or ladders, crawling, squatting or kneeling and bending. This position also requires frequent lifting and/or carrying of 40 lbs.
- The position occasionally requires, use hands to finger, handle, or feel and reach with hands and arms. The position also requires occasional lifting and or moving of up to 50 lbs. and even 100 lbs.
- Specific vision abilities required by this job include vision, color vision and the ability to adjust focus.
- The work environment is an indoor office environment and client homes, with occasional exposure to outdoor weather when traveling to outreach or meeting site and on weatherization job sites.
- The noise level in the office is usually quiet.
- The noise level in the client homes may vary.
- There is occasional outdoor work that has some exposure to hazards and extreme temperatures.
- Some bending and stretching required.
- Manual dexterity required for use of calculator and computer keyboard.
Employment is contingent upon successful completion of Criminal Offender Record check (C.O.R.I.) prior to hire and every three years and the pre-employment screenings required for the Energy program contracts. Evidence of a good driving record and ability to be covered under Community Action’s non-owned and hired vehicle policy.