General Case Manager (PM21)

Who We Are?

Asociación Puertorriqueños en Marcha (APM) is a non profit organization in Philadelphia, PA providing human services to the community including early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, violence intervention, and services to community schools. 

All of our jobs are on-site. We do not work remotely. 


Status: Full Time, Exempt

Salary: $45,500 plus benefits

  • 20 Days of Paid Time Off
  • 11 Days of Paid Holidays
  • Health Insurance or $100 of reimbursement per month if you already have Health Insurance and waived ours (must provide proof)
  • Vision, Dental and Voluntary Plans (Life, Accident, Critical Illness, Hospital Indemnity, and Flexible Spending Accounts)
  • 403b retirement plan with up to 7% of contribution by APM
  • Short-term and long-term disability insurance
  • And more!



· Anderson Elementary School

· Frankford High School

· Paul L. Dunbar High School  

This individual will provide a full range of case management and outreach services to children/adolescents and their families referred to APM by the Philadelphia School District Community School. The General Case Manager will focus on services that ensure household stability. These services include but are not limited to providing direct connection to resources for parents and families, hosting Family Forums at the school and nearby for the school community, and working with the School Coordinator to better support the School Advisory Council and survey and needs assessment processes.


Provides services to a caseload of children/youth and family members, including but not limited to specific services contained in the Performance Standards, Licensing Requirements and items as outlined below:

· Provision of case management services documenting all activities directly or indirectly related to the client in case files and database. 

· Provision of services to meet needs of the family household – this will include emergency resources and entitlement programs.

· Provision of social services (i.e. fact-to-face contact) between case manager and any members of the family/household and other interested parties.

· Provision of family prevention and intervention services to increase regular attendance at the school.

· Maintain consistent communication through home visits with families and provide ongoing support to students as needed. 

· Provision of direct support as well as referrals to appropriate agencies for additional services to achieve goals. Ensure that all referrals are completed promptly and confirm that linkages between the family and provider are secured. 

· Delivery of child abuse reporting procedures and mandated reporter procedures.

· Coordinate school activity calendars, family forums and support groups with School Coordinator.

· Build and maintain collaborative relationships with the School Advisory Committee

· Completion of all required documentation of services provided. 

· A minimum 1 hour weekly, group and other school staff meetings as required.

· Participate in case conferences, school conferences, all teaming conferences deemed necessary to support movement of the case.

· Perform other duties that support the mission of the Case Management Service in Community Schools program and APM mission and vision.


APM is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.



· Minimum of a Bachelor’s Degree in a Social Work or a related field, plus 1-year experience in Social Work or a related field that includes case management, education, and child welfare experience working with children and youth, juvenile delinquency, and/or families. Human Services (preferably Child Welfare). Some related fields are, social work, sociology, psychology, theology, education, criminal justice and public health administration.

· Pennsylvania Child Abuse History Clearance.

· Criminal Background Clearance.

· Driving Record

· Physical exam with PPD.

· FBI clearance

· Valid Driver’s license 

· Able to work evening and weekends when necessary. 

· Strong clinical writing skills

· Strong professional communication skills

· May be required to use own vehicle or public transportation when other means of transportation are unavailable.

· Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission and values statements.

· Knowledge of community resources and ability to work as a team member

· Adhere to applicable city, county, state and federal laws and regulations, internal and DPW licensing standards.


· Familiarity in computers including word processing programs and internet.

· Knowledge of social work values and/or child welfare services preferred.

· Bi-lingual in English and Spanish. 


· Planning and organizing 

· Critical Prioritizing of urgent matters

· Problem assessment and problem solving

· Information gathering and information monitoring

· Attention to detail and accuracy

· Flexible/Adaptable

· Strong Time Management