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Description

The Registration Clerk is responsible for the proper and efficient registration of inpatients and outpatients.

Responsibilities:

Greets, assists or directs patients appropriately.
Obtains complete patient name, address, birthdate, SS#, employer, next of kin and person to notify using correct spelling and correct postal regulations for address. Collects patients preferred pharmacy.
Collecting accurate billing information including guarantor information, correct mnemonic for insurance, policy number, etc.
Appropriately selecting correct patient, class, entering correct location and or service according to type of registration, occurrence codes, admission source, condition codes, and adding comments as needed – i.e. no cards, accident details, U.R. calls, etc
Accurately completing consents for different patient classes and distributing to correct areas, making labels and identification bracelets for appropriate patients.
Completes necessary charts/forms and routes to appropriate individuals and departments, (i.e., Workmen’s Compensation, Insurance Forms, Trauma calls, Advance Directives, Patient Rights).
Collects co-payments, other patient financial responsibilities. Follows established procedure in recording payments received, preparing receipts, handling cash and balancing cash drawer.

Requirements

Must have high school diploma or equivalent
Previous work experience in a physician office or hospital.
Must have good oral and written communication skills.
Ability to multi-task.
Must demonstrate patience and tact when interacting with patients and their families.

Required Skills/Abilities:

Must be highly motivated and willing to assume additional jobs and duties as needed.
Must be able to handle stress of working efficiently with frequent interruptions and distractions.
Hours must be flexible to accommodate for unscheduled events.
Must be able to prioritize tasks and adhere to strict deadlines.
Must have clinical knowledge.

Physical Requirements: