Admitting/Registration Clerk

The Registration Clerk is responsible for the proper and efficient registration of inpatients and outpatients.


  • Greets, assists or directs patients appropriately.
  • Obtains complete patient name, address, birthdate, SS#, employer, next of kin and person to notify using correct spelling and correct postal regulations for address. Collects patients preferred pharmacy.
  • Collecting accurate billing information including guarantor information, correct mnemonic for insurance, policy number, etc.
  • Appropriately selecting correct patient, class, entering correct location and or service according to type of registration, occurrence codes, admission source, condition codes, and adding comments as needed – i.e. no cards, accident details, U.R. calls, etc
  • Accurately completing consents for different patient classes and distributing to correct areas, making labels and identification bracelets for appropriate patients.
  • Completes necessary charts/forms and routes to appropriate individuals and departments, (i.e., Workmen’s Compensation, Insurance Forms, Trauma calls, Advance Directives, Patient Rights).
  • Collects co-payments, other patient financial responsibilities. Follows established procedure in recording payments received, preparing receipts, handling cash and balancing cash drawer.

  • Must have high school diploma or equivalent
  • Previous work experience in a physician office or hospital.
  • Must have good oral and written communication skills.
  • Ability to multi-task.
  • Must demonstrate patience and tact when interacting with patients and their families.

Required Skills/Abilities:

  • Must be highly motivated and willing to assume additional jobs and duties as needed.
  • Must be able to handle stress of working efficiently with frequent interruptions and distractions.
  • Hours must be flexible to accommodate for unscheduled events.
  • Must be able to prioritize tasks and adhere to strict deadlines.
  • Must have clinical knowledge.

Physical Requirements:

  • Sitting 4-8 hours a day
  • Occasionally lift up to 20 pounds
  • Wrist deviation (side to side and up and down) 4-8 hours a day