Windy City Fieldhouse (WCF) seeks motivated and enthusiastic individuals to join our Front Desk Team. Our Front Desk team assists in managing our 55,000 square foot multipurpose sports facility during the evenings and weekends. Our facility provides rental space to families and individuals along with various youth, adult and corporate organizations throughout the Chicagoland area.

Additional part-time opportunities are available to work throughout the year.

Responsibilities:

• Greet guests & answer phone calls
• Act as first point of contact for all inquiries
• Manage the facility schedule
• Manage the Operation staff
• Assist with setup & changeover of courts
• Have a basic understanding of our facility programs
• Enforce facility policies and rules
• Report any facility or rental group concerns to Manager on Duty
• Handle complaints with professionalism
• Process payments as needed
• Perform janitorial work as needed

• Must be able to work 2-4 shifts per week
• Must have evening & weekend availability
• Strong communication skills both verbal & written
• Excellent customer service skills
• Ability to use a computer and navigate various website programs
• Friendly & outgoing personality
• Ability to work in a fast-paced environment
• Ability to lift 30+lbs
• Experience working in a sports facility is a plus but not required
• Management experience is a plus but not required
• Ability to speak Spanish is a plus but not required