Assistant Operations Manager
Plano, TX Fun
Job Type
Full-time
Description
  • Assist leadership team in achieving labor and revenue Goals.
  • Assists in the oversight of the day-to-day operations throughout the entire facility while ensuring adherence to all operational and service standards.
  • Assists with the effective execution of action plans to enhance profitability.
  • Maintains uniform standards and a professional appearance for all Team Members.
  • Consistently provides professional, friendly and engaging service to Guests and team members.
  • Collaborates on a daily basis with team members on ways to improve productivity.
  • Works hand in hand with hourly team members giving guidance.
  • Assist in fine tuning schedules prior to posting.
  • Assist Tech Services- when needed- to ensure all equipment is working properly.
  • Works with Operations Manager to ensure Property Maintenance exceeds standards.
  • Assist in ensuring front-line team member reviews are completed efficiently and in a timely manner.
  • Actively works to promote the retention of our quality Team Members.
  • Works to become proficient in all of our systems and processes (Aloha, Sacoa, Sync, etc.).
  • Assist in development of team members into future leaders.


Requirements

Physical Requirements:

  • Standing for long periods of time with frequent bending and turning.
  • Must be able to lift 40 lbs.
  • Ability to work in a fast-paced environment.
  • Ability to withstand extreme hot/cold temperatures.
  • Ability to flex schedule as needed.

Standard Company Expectations:

  • TABC certification required.
  • Food Service Manager certification required.
  • Goes beyond the normal expectations without compromising the company mission, vision and values.
  • Demonstrates the ability to be courteous and accountable in all situations.
  • Responds to Guests’ special requests in a courteous and accountable fashion.
  • Monitors the consistency of the product provided to all guests.
  • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
  • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
  • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
  • Maintains uniform standards.