Legal Aid Society of Columbus (LASC) is part of the Ohio State Legal Services Association (OSLSA), a three-part legal aid program headquartered in Columbus. OSLSA’s mission is to provide civil legal aid and advocacy to combat unfairness and injustice and to help people rise out of poverty.
LASC is actively seeking a professional, reliable and engaging Resources Navigator to help low-income tenants in Franklin County access housing resources. The project will focus on assisting households with seniors, disabled individuals, and immigrants/refugees, and will involve interacting with tenants, attorneys, and court personnel at the Franklin County Municipal Court.
In this multifaceted role, responsibilities include serving as a resource to individuals facing housing insecurity, assisting individuals to navigate processes to secure rental assistance, participating in community meetings or other outreach as well as some general administrative tasks such as data collection and reviewing court files.
Are You Someone Who:
- Has interest in promoting equal housing opportunity and other social justice initiatives across Central Ohio?
- Comfortably relates and communicates with people whose backgrounds and lived experiences are different than your own?
- Understands that individuals may be facing multiple barriers and is able to patiently, thoughtfully and thoroughly work toward a goal?
- Can communicate verbally with a wide range of people?
- Takes pride in excellent attention to detail when producing documents and other work?
- Is agile and able to respond effectively to the changing needs of a growing organization?
- Creates processes to increase work efficiencies and systems to work smarter not harder?
- Is open to participating in community events?
- Works well within in a collaborative, team-driven, and goal-based environment?
- Serve as a resource navigator with the Tenant Advocacy Project (TAP) at Eviction Court to explain what rental assistance is available, how to access it, help start the process, and follow up to ensure the process is completed.
- Serve as the liaison between clients and the rental assistance funder to facilitate the process.
- Conduct outreach to targeted populations to allow greater access to rental assistance resources.
- Travel to outlying areas as needed to meet with community groups and entities.
- Attend/participate in community meetings to gain a greater understanding of community challenges and needs.
- Help build and maintain good relationships with community groups and partnerships.
- Provide other assistance to project attorneys and staff as requested.
- A positive attitude, go-getter mindset and drive to do things well
- Demonstrated experience working on community-based projects
- Ability to consider multiple perspectives in decision making processes
- Ability to anticipate needs and navigate problems with a creative, practical approach toward reaching successful resolution
- Strong ability to develop and maintain relationships with clients, members of the community and other internal and external partners
- The ability to prioritize workload to manage time and tasks in a dynamic environment
- Proficient skills across the Microsoft Office Suite (Outlook, Excel, and PowerPoint) and Google Suite (Google Drive, Docs, Sheets, Forms).
- Demonstrated ability to communicate, verbally and in writing, effectively with diverse audiences
- Strong work ethic with an eye for detail
- High ability to exercise sound judgement and discretion
- English language proficiency is essential and Spanish/Somali/Bhutanese/English bilingual skills are a plus. Additional languages – even better
- Two-year or four-year degree from an accredited college or university
- Prior Legal Aid or related work experience a plus, but not required
- It is the policy of OSLSA not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, age, ancestry, and military status or any other characteristic protected by law.
- This full-time position is based in Columbus, Ohio and is currently grant-funded for 1 year. The role reports to the manager of the Tenant Advocacy Project. Some travel throughout the community and other offsite locations may be required at times.
- Salary range starts at $36,000 DOE and OSLSA offers an excellent comprehensive benefits package, paid time off, and ongoing training and development opportunities.
Submit resume, references and letter of interest.
In your letter, please address the following in order for your application to be considered: OSLSA’s clientele is extremely diverse and all of our clients are low income. To ensure that our agency is best serving our communities, OSLSA strives to promote an evolving set of behaviors and attitudes amongst our staff, as well as policies that enable us to work effectively in all cross-cultural situations, with clients, with our coworkers, and with the community. We see this as a commitment to enhance the provision of our services to all clients; to raise the level of positive client outcomes; and to create an inclusive and respectful workplace in which differences are acknowledged and valued.
How do you think your personal background or experiences, professional or otherwise, have prepared you to contribute to our commitment to cultural humility and diversity amongst our staff? Feel free to think broadly about your response to this question, applying various aspects of your life and personal experiences.
To promote social justice and best serve our clients, OSLSA is committed to maintaining a diverse staff and providing culturally competent services. We strongly encourage candidates from traditionally underrepresented communities and historically oppressed groups including BIPOC and LGBTQ individuals to apply. Bilingual/bicultural candidates are strongly encouraged to apply.