Program Officer
Description

The Role 

Based in New York, the Program Officer is an integral member of the Program Management team and provides grant management to Concern’s growing grant portfolio, including programs funded by USAID/OFDA, FFP, and PRM, as well as by US foundations, corporations, and major donors. This position will be responsible for a dedicated portfolio of grants which they will support through a high level of grant management, compliance, administration, monitoring and general program support. 


The successful candidate will be extremely detail oriented and will have robust collaboration and problem-solving skills.   The candidate will ensure that procedures, reporting obligations and general compliance issues are fully met to the highest possible standard.   


Responsibilities

Contracts and Grant Management

• Work with HQ in Dublin and Concern country teams to ensure that all reporting obligations and general compliance issues are fully met to the highest possible standard.  

• Assist pre-award and major donors teams to provide reports, content and information as needed. 

• Collaborate with Concern’s Finance & Program staff to ensure an accurate, timely, efficient and transparent process for the entire grant life cycle. This entails tracking payments, reviewing or producing relevant reports, sub-grant management tracking processes, monitoring, and closeout.

• Coordinate with field teams on all modifications during the life of the award, including cost modifications and no-cost extensions. 

• Liaise with field offices regarding grant administration and organizational policies.

• Assist the finance staff in completing headquarters and program audits.

• Facilitate cross-team back-up across the grant management unit to ensure ample coverage when team members are away. 


Field based monitoring and support

• Undertake monitoring visits to Concern US funded countries and programs to insure compliance with reporting and financial guidelines as well as assessing program scope and impact.

• Providing training, both in person and online, to Concern US funded countries, ensuring relevant staff are aware of and equipped to respond to all required responsibilities and USG regulations. 


Information Management and Donor Relations

• Maintain a deep understanding of the operating contexts of Concern country programs, particularly those within dedicated grant portfolio. 

• Ensure descriptions of Concern’s country activities are updated for submission to various internal and external publications.

• Respond to significant policy developments and collaborate on donor briefings, key advocacy events, updates and overseas trips as appropriate.

• Keep abreast of changes to donor rules and regulations, update guidance materials as needed and become an authoritative source of information for field staff on regulatory questions.

• Recommend country programs of relevance to Communications department and assist in the development of communications materials.  


Additional 

• Support to Business Development team on high priority pre-award tasks, including review of proposal and budget drafts, as requested.

• Administration of gifts from major donors, ensuring that country offices honor donor preferences and project time frames and sharing reports, case studies, and field updates with the Major Gifs team. 

• Support to Special Events team, Admin team and other tasks, as needed. 

• Possible opportunities for emergency support / program support deployments to country teams.




Requirements
  • 3+ years of experience working for an international NGO or donor agency, preferably with overseas experience. 
  •  Familiarity with the US Government as a donor (USAID, OFDA, FFP, PRM, etc.). 
  • Extremely detail oriented, with strong writing and editing skills.
  • Excellent communication and interpersonal skills; capable of facilitating a diverse range of internal and external relationships, often through remote communications. 
  • Ability to undertake domestic and international travel to Concern program areas – which includes complex environments (minimum 10%).
  • Demonstrated high energy and the ability to handle multiple and often competing deadlines.
  • Ability to set and revise policies and procedures while brokering buy-in from all stakeholders. 
  • Demonstrated capacity to frame complex situations and present options. 
  • Ability to provide guidance to people with a wide range of cultural backgrounds, training and experience 
  • Must have eligibility to work in the U.S.


Desirable:

• Minimum 1-2 + years of experience with donor portfolio management including grants administration, budgeting and compliance.

• An undergraduate degree in International Development, Humanitarian Studies or related discipline is required.


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