Position Title: Clinical Director
Supervisor: Executive Director
FLSA Status: Exempt
Employment Status: Full-time
Salary Range: $65-70K
The Clinical Director is responsible for the overall management of HopeWorks’ Clinical Department. This department utilizes trauma informed approaches to support survivors of intimate partner violence, sexual violence, and human trafficking. Services include individual, group, and child therapy. The Clinical Director also serves on the agency’s management team. The successful candidate for this position has a demonstrated understanding of trauma and a comprehensive understanding of the evidence-based clinical modalities to treat victims of trauma. The candidate should also understand the root causes of sexual and intimate partner violence, including racism and poverty, and is invested in altering the systems and imbalances of power that maintain the status quo. A special emphasis of the position will be on supervising the clinical program as a larger part of the HopeWorks' team, providing vision and leadership to ensure quality service provision, staff support and interdepartmental coordination of services to adult and child clients.
The review of applications will begin immediately and continue until position is filled.
Essential Duties and Responsibilities:
SUPERVISION AND SUPPORT
- Manage all members of clinical staff, including hiring and evaluating job performance
- Provide regular individual clinical supervision to therapists
- Provide clinical supervision to non-licensed therapists and clinical interns
- Provide administrative support, supervision, and consultation to support and broaden staff skill levels
- Provide crisis support to therapists and clients as needed
- Provide management for daily operations of the clinical department
- Develop policies and procedures to ensure quality services for clients and accountability for staff
- Manage client referrals for clinical services by creating systems to assess acuity and triage client needs
- Provide ongoing assessment and evaluation of the clinical program to ensure that client needs, agency standards and funding requirements are met
- Maintain documentation, client files, and statistics as required by agency policies and funding sources
- Manage client and outcomes tracking in client database
- Use outcome data to manage staff and program performance
- Monitor trends and make informed decisions regarding service provisions
- Collaborate with administrative staff in grant writing and reporting
- Prioritize the use of best and evidence-based practices, including researching programming trends and current practices being used in other jurisdictions
PLANNING AND COORDINATION
- Participate on the agency’s management team
- Conduct regular clinical team meetings
- Work closely with the advocacy, residential and legal teams to coordinate services to clients
- Maintain a working relationship with outside agencies
- Coordinate meetings with other mental health provider programs
- Meet with the Executive Director for regular supervision
- Assist with community presentations, as applicable
- Model the HopeWorks philosophy of client-centeredness, empowerment, and cultural proficiency
- Provide individual and group trauma counseling according to individualized treatment plans and in accordance with professional standards
- Make treatment and social service referrals to appropriate agencies that support client goals
- Create, maintain, and submit accurate records and documents in a timely manner
- Maintain current knowledge of assessment and treatment techniques, criminal justice systems, and community resources using in-service training, seminars, workshops, and publications
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
Incumbent offers advice and creates plans based on analysis of issues and trends, and how these link to the responsibilities, capabilities, and potential of the organization. Scans an ever-changing, complex environment in anticipation of emerging crises and opportunities. Develops well-informed advice and strategies that are sensitive to the various needs of multiple stakeholders and partners, reflects the strategic direction of the department and position the organization for success.
Makes sound decisions; bases decisions on fact rather than emotion; analyzes problems skillfully; uses logic to reach solutions.
Anticipates problems; sees how a problem and its solution will affect other units; gathers information before making decisions; weighs alternatives against objectives and arrives at reasonable decisions; adapts well to changing priorities, deadlines and directions; works to eliminate all processes which do not add value; is willing to take action, even under pressure, criticism or tight deadlines; takes informed risks; recognizes and accurately evaluates the signs of a problem; analyzes current procedures for possible improvements; notifies supervisor of problems in a timely manner.
Able to manage multiple projects; able to determine project urgency in a practical way; uses goals to guide actions; creates detailed action plans; organizes and schedules people and tasks effectively.
Cooperation and Teamwork
Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers; shares critical information with everyone involved in a project; works effectively on projects that cross functional lines; helps to set a tone of cooperation within the work group and across groups; coordinates own work with others; seeks opinions; values working relationships; when appropriate facilitates discussion before decision-making process is complete.
Quality of Work
Maintains high standards despite pressing deadlines; does work right the first time; corrects own errors; regularly produces accurate, thorough, professional work.
Personally responsible; completes work in a timely, consistent manner; works hours necessary to complete assigned work; is regularly present and punctual; arrives prepared for work; is committed to doing the best job possible; keeps commitments.
Support of Diversity
Treats all people with respect; values diverse perspectives; participates in diversity training opportunities; provides a supportive work environment for a multicultural staff; applies the HopeWorks commitment to cultural proficiency; shows sensitivity to individual differences; treats others fairly without regard to race, sex, color, religion, mental or physical ability, health status, nation of origin, gender identity or expression or sexual orientation; recognizes differences; takes advantage of opportunities to learn and gain by working together; values and encourages unique skills and talents; seeks and considers diverse perspectives and ideas.
Commitment to Anti-racism, Anti-Oppression, Equity, and Inclusion (AAEI)
Uses an anti-racist lens to understand and critique the profession’s history. Understands the common framework for understanding racism, including the historical roots of racism and institutional racism. Provides effective and responsive services across language, culture, and race. Develops skills to engage in interactions, discussions and courageous conversations with others, (i.e. co-workers, leaders, community members, other agencies’) around issues of race and bias.
Delegates work assignments, gives authority to work independently, sets expectations, and monitors delegated activities.
Inspires and motivates others to perform well and accepts feedback from others.
Delivers results by maximizing organizational effectiveness and sustainability. Ensures that people have the support and tools they need and that the department has the capacity and diversity to meet current and longer-term organizational objectives. Align people, work, and systems with the business strategy to harmonize how they work and what they do. Conscientiously assign performance goals, offer year-round performance feedback, and conduct timely performance discussions and reviews.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, communicate and hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
- Master’s Degree in Clinical Social Work
- Clinical level licensure with Board approved supervisor certification
- Administrative supervisory experience
- Three years of experience providing evidence-based trauma-specific care
- Experience working in sexual and/or intimate partner violence programs
- Understanding of the impact of intersectional oppressions on survivors of sexual and intimate partner violence
- Familiarity with therapeutic interventions such as EMDR, Somatic Experiencing, cognitive processing therapy, parts work or internal family systems, mindfulness-based modalities, sand tray, and “Bottom-up” approach to trauma processing
- Knowledge of clinical diagnostic methods and principles, various modalities of psychotherapy and counseling, and abnormal psychology, as well as alternative or complementary modalities
- Program development, data, and performance management experience
- Belief in a strengths-based approach to human services
- Passion for HopeWorks’ mission, vision, and values
- Able to build strong teams to meet performance goals
- Excellent oral and written communication skills
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and data management environments