At the very foundation of Healthy Alliance is a shared belief that we exist only because we continue to foster impactful, real change for the community’s most vulnerable. Working with community-based organizations, health plans, hospital systems, and more – we advocate fiercely for health equity within and across all neighborhoods. Our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.
Dedicated to promoting a culture built upon autonomy, mastery, and purpose – we prioritize the happiness and well-being of our employees – making sure their voices are heard, valued, and considered equally. We foster a remote work environment, encouraging our employees to work in a way that allows them to be successful, without having to be in the office.
As an 2019-21 Albany Business Review’s Best Places to Work and a 2021 Modern Healthcare’s Best Places to Work in health care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all.
The Healthy Alliance Navigator Team works under the direction of the Manager of Operations and is responsible for receiving, prioritizing, monitoring, and triaging referrals that require service connections across community-based and clinical organizations.
The team is responsible for working within the Healthy Alliance Solution Suite, including Unite Us and the Ride Health transportation platforms.
Primary responsibilities of the Healthy Alliance Navigator include but are not limited to:
Minimum of associate degree required - bachelor's degree preferred or equivalent work experience in a related field.
Skills, Knowledge and Abilities
The Healthy Alliance Navigator team is passionate about making successful, timely connections of community members to needed services. Our Partners know the community. The Referral Coordination Center supports the activities of our partners and programs surrounding case management or care coordination, ensuring no community member falls through the cracks.
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to 20 pounds independently or with assistance. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alliance is taking a hybrid approach in accordance with CDC and NYS COVID-19 guidelines allowing employees to work remotely with optional use of our office space located in Troy, NY. New employee on-boarding, orientation and training will be conducted remotely.
Equal Opportunity Employer
Alliance is an Equal Opportunity Employer. Alliance does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
This job function involves potential access / interaction with protected health information. Position will be required to abide by Alliance policies and procedures that support federal, state, and local HIPAA regulations. Any violations will be subject Alliance’s sanctioning policy which includes disciplinary actions up to and including separation of employment.