REPORTS TO: Program Manager
STATUS: Exempt, salaried, full-time
LOCATION: Chicago, Illinois
ABOUT ALL CHICAGO:
All Chicago Making Homelessness History prevents and ends homelessness through emergency financial assistance, community partnerships, data analytics, and training and research. Our Emergency Fund program provides critical financial assistance to people experiencing, or at risk of, homelessness or another serious emergency. We quickly provide payments on a person’s behalf for things like rent, utilities, or even bus passes. Learn more at allchicago.org.
The Program Associate is a key member of the Program team. The Program Associate has the primary responsibility to provide support to the Emergency Solutions Grant (ESG)-funded Rapid Re-Housing (RRH) Program. The Program Associate may also be responsible for additional supportive tasks for the Program Team, particularly providing back-up support for the Rental Assistance Program, State Homeless Prevention Fund, and the Student Emergency Fund.
Primarily, the Program Associate will be responsible for supporting the ESG-funded Rapid Re-Housing partnership in various activities to help the partnership reach its annual goals and objectives. The Program Associate will process check requests for accuracy, follow-up with partner agency staff, and track data for the RRH Program. The Program Associate will oversee the Chronic Homelessness Emergency Fund (CHEF) and Families in Transition (FIT) projects, as well. The Program Associate is also responsible for providing support to the Program Manager during annual and cyclical activities, such as annual monitoring site visits and Refresher and Orientation trainings for Rapid Re-Housing providers. The Program Associate will also assist in planning and facilitating the monthly Rapid Re-Housing Partner Meeting.
Rapid Re-Housing Programs Duties (75%):
- Assist All Chicago Rapid Re-Housing (RRH) Program staff with reviewing, approving and processing check requests and supporting documentation for the RRH Program.
- Follow-up with RRH partner organizations to ensure all appropriate and accurate documentation is submitted.
- Enter RRH check request data into the appropriate spreadsheet for tracking purposes.
- Mail RRH rent and utility checks to the appropriate third-party vendors.
- Assist with preparing and facilitating RRH site visits and monthly partner meetings.
- Prepare materials, including monthly data reports, prior to monthly partner meetings.
- Assist with preparation for and execution of internal and external audits.
- Support Program Manager with continuous quality improvement for RRH programs.
- Provide support as needed for Rapid Re-Housing program.
Additional Program Team Duties (20%):
- Respond to calls from homeless and at-risk community members seeking resources and assistance.
- Assess agency “walk-in” homeless and at-risk community members and provide appropriate referrals.
- Review, approve and process check requests for the ESG-funded Chronic Homeless Emergency Fund (CHEF) and Families in Transition (FIT) programs.
- Follow-up with the FIT and CHEF partner organizations to ensure all appropriate and accurate documentation is submitted.
- Enter FIT and CHEF check request data into the appropriate spreadsheets for tracking and reporting purposes.
- Mail or prepare FIT and CHEF checks to the appropriate third-party vendors.Assist in monitoring spend-down of CHEF and FIT programs.
- Provide back-up support for other Program Team activities.
Other Duties (5%):
- Support All Chicago during its annual fundraising function, Breakfast with All Chicago.
- Support All Chicago during its semiannual All-CoC Meeting.
- Support All Chicago staff, as necessary.
Successful candidates will demonstrate commitment to preventing and ending homelessness in Chicago and will have the following:
- Bachelor’s degree in social work, public service, or equivalent degree or experience.
- A minimum of three years of experience in homeless services, supportive housing, and/or working with at-risk communities.
- Excellent professional writing and verbal communications skills.
- Strong work ethic and integrity.
- Goal-oriented and results-driven.
- Strong interpersonal skills, professional presence, and ability to interact with a diverse audience.
- Work place is a smoke- and drug-free environment.
- Intermittent travel to off-site locations required.
- Position requires frequent and regular computer and phone use.
- This position requires attendance during regular business hours from 9am to 5pm, Monday through Friday.
- Occasional night and weekend hours are required a few times a year.
- All Chicago is an equal opportunity employer and seeks to employ qualified individuals based on individual merit. All Chicago does not discriminate against any individual with respect to the terms and conditions of employment based on that individual’s race, sex, age, religion, color, national origin, disability, genetic information, marital status, veteran status, sexual orientation, general identification, housing status, or any other non-merit factor protected under state, local or federal laws. Equal Employment Opportunity applies to all personnel actions such as recruiting, hiring, compensation, benefits, promotions, training, transfer, termination, and opportunities for training. All Chicago is committed to a fair and equitable workplace where everyone is a respected and valued member of the team.
Salary is in the $32,000 - $40,000 range, commensurate with experience. Comprehensive benefits package (with some employee contributions) includes medical, dental, vision insurance, and disability. Employer-matched retirement plan. Generous paid leave.
How to Apply:
- Apply online with cover letter, resume and salary range requirements.
- Incomplete applications will not be considered.
- Applications will be accepted until position is filled.
- Position begins as soon as possible.No phone calls, please.