Response Dispatcher
Maui, HI Vet Sci - Ke Kai Ola
Job Type
We’re Hiring!Response Dispatcher

Location of Position: Maui, HI

Reports to: Animal Programs Manager, Ke Kai Ola

Hours: 24 hours per week, includes weekends or holidays

Position Classification: Part-time Permanent 

Benefits: Full benefits 

  • Holidays 
  • Sick Time 
  • Vacation  
  • Medical, Dental, and Vision 
  • Life Insurance 
  • 401k Retirement Plan 
  • The Marine Mammal Center offers benefits to support the emotional wellbeing of you and your loved ones (Employee Assistance Program). 

Position Overview

The Response Dispatcher supplies coverage for our Maui Island Hawaiian monk seal sighting hotline. They effectively communicate with our volunteer force and the general public to ensure the safety of responders, the general public, and Hawaiian monk seals and to foster engagement in conservation of this endangered species. They are responsible for timely entry and maintenance of sightings data for Hawaiian monk seals. When needed, they assist with projects or other programs within our Hawaiian Monk Seal Conservation program. This position requires an individual with patience, enthusiasm, self-motivation, and a desire to work with a dynamic team in an ever-changing environment.

Key Responsibilities

  • Coordinate and dispatch response volunteers using our Hawaiian monk seal sighting hotline 
  • Enter sightings data into national databases
  • Respond to public questions and concerns about animals, volunteer opportunities, and general inquiries
  • Assist in training of incoming response volunteers and interns
  • Assist in building and maintaining community relationships on Maui
  • Assists in coordinating assessment and transport of individual Hawaiian monk seals
  • Assist with vehicle and equipment maintenance as well as maintenance of response supplies 
  • Deliver community training and public information programs
  • Possible communication with members of the media
  • Assist in projects and other programs as assigned by the Animal Programs Manager.
  • Willingness to support and participate in the Center’s diversity, equity, and inclusion programs, initiatives, and trainings. 

Qualifications and Experience

  • Current knowledge of Maui and Hawaiian culture ideal
  • Previous experience in hotline management preferred
  • Previous experience coordinating volunteers preferred
  • Must have a valid Driver’s License and clean driving record
  • Practical computer knowledge with programs such as Excel, Outlook, and Word
  • Ability to work effectively in a team environment in unpredictable or high stress situations
  • Demonstrated ability to work independently 

Physical Requirements 

  • Ability to sit/stand/walk to complete office work for extended periods of time   
  • Ability to operate a computer and other office equipment occasionally
  • Ability to walk up to 5 miles during a shift on a regular basis 
  • Ability to occasionally move equipment weighing up to 50 pounds across site and locations 
  • Ability to drive/operate a vehicle

Work Environment 

  • Potential exposure to zoonotic diseases
  • Working in harsh outdoor conditions 70% of the time
  • May involve smells associated with animals and the care of animals
  • May require travel between islands with little advance notice


The Marine Mammal Center actively engages individuals from all backgrounds. We are committed to embracing diversity within our organization because we firmly believe that diverse employee teams help us to achieve our best organizational outcomes and provide the most effective support to the communities we serve. We are deeply dedicated to creating and maintaining an inclusive, equitable and supportive work environment. We strongly encourage people from underrepresented groups to apply. The Marine Mammal Center believes in growth and supporting our employees as best we can so they can become their best selves in and outside of work. We believe that a healthy work environment means building an inclusive culture where people can thrive together and feel supported and empowered. We believe in stretch versus constraint. 


The Marine Mammal Center advances global conservation through marine mammal rescue and rehabilitation, scientific research, and education. 


The Marine Mammal Center is leading the field in ocean conservation through marine mammal rescue, veterinary medicine, science, and education.? 

For more information, please visit our “About Us” page at 

To Apply: Please submit a cover letter and resume and provide a brief description about how your experience aligns with the role. 

Note that applications without a cover letter will not be considered. 

In your cover letter, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc.).  

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. The Center is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. 

Research has shown that women and people from marginalized communities apply to roles when they meet 100% of the job requirements, versus male applicants who apply if they meet an average of 60% of the requirements. If you think that your skills are transferable and can add value to this role, please apply so we can determine whether it’s a good fit.