The International Program Coordinator is responsible for managing the day to day administrative tasks associated with AGCI’s global sponsorship programs under the direction of the Vice President of International Programs. This individual is responsible for building and maintaining positive relationships with AGCI sponsors, staff and partners through detailed task management and professional communication that aligns with AGCI’s mission, vision and core values. This position will be working full-time in our Vancouver, WA office and is not telework eligible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Works with AGCI staff and international partners to organize, manage and maintain AGCI’s sponsorship database.
- Communicates changes to a child’s sponsorship status and/or updates on AGCI’s global initiatives with AGCI sponsors as directed by the VP of International Programs.
- Ensures all sponsorship updates, progress reports, exit and intake forms are completed on time, and in their entirety, to the AGCI home office.
- Supports the AGCI Advancement Department by creating appropriate content about AGCI global initiatives and gathering multimedia tools to help engage and steward AGCI sponsors.
- Assists in educating donors, sponsors, advocates and fellow staff about AGCI’s global sponsorship programs.
- Ensures appropriate and on-going support and communication to sponsors through thank you notes, newsletters, phone calls and continuous stewardship.
- Provides administrative support for AGCI mission and vision trips including creating trip agendas, fee schedules, purchasing travel insurance, making flight arrangements and other necessary administrative tasks as directed by AGCI’s VP of International Programs.
- Assists in the day to day operations and record-keeping of international sponsorship programs.
- Participates in fundraising and donor-cultivation strategies in order to provide self-sustaining, revenue-generating opportunities for the organization; includes written, phone, email and/or in-person solicitation and use of persuasive skills to recruit new AGCI donors, sponsors and advocates.
- Assists in organizing domestic and international events that support AGCI’s mission and vision.
- Contributes, as needed, to the development of marketing materials for the international program as directed by the VP of International Programs.
- Utilizes fundraising software; logs all telephone calls, enters new information, performs queries and creates reports and summaries, as needed.
- May travel occasionally domestically or internationally, as directed by the VP of International Programs
- Displays excellent communication skills including writing, presentation, and listening abilities; displays excellent ability to remain calm and courteous under pressure.
- Maintains punctual, regular and predictable attendance; has the ability to work evenings and weekends, as required.
- Works collaboratively in a team environment with a spirit of cooperation and remains open to all levels of work and support for the organization.
- Other duties, as assigned.
EDUCATION and/or EXPERIENCE
Bachelor's degree from four-year college or university; plus one or more years related experience in international humanitarian work; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business correspondence, reports and inquiries. Ability to write error-free business correspondence, reports and presentation materials. Ability to effectively present information and respond to questions from supervisors, donors/sponsors, clients, vendors, organization partners, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Calculates currency conversion, discounts and interest, when needed.
Job requires advanced basic computer skills including logging on to systems, word processing, spreadsheet, report writing, project management, presentation creation/editing, database, use of internet and communication by e-mail. Will be required to learn, and excel in the use of DonorPerfect fundraising database/software program and Givecloud sponsorship database/software program.
Ability to work with and protect extremely confidential files and information and have the appropriate discernment regarding handling issues of varying complexity and sensitivity. Ability to define problems, collect data, establish facts and draw valid conclusions and can deal with a variety of abstract and concrete variables. Has the discretion to weigh the levity of an issue and pass along to the appropriate party/leader within the organization, as needed.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid driver’s license and ability to supply appropriate documentation/identification to travel authorities when traveling domestically and internationally.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk or hike, use stairways to climb to multiple floors within office buildings, use hands and fingers to keyboard or dial, reach with hands and arms, and see, smell, talk or hear. The employee must have the ability to lift and/or move up to 50 pounds, especially while traveling. Specific vision abilities required by this job include close and distance vision, ability to distinguish colors, peripheral vision, depth and perception and ability to adjust focus, especially with frequent computer use. Strong physical fitness will be required to be successful in this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment while traveling domestically or internationally could contain a number of environmental factors, including, but not limited to: outdoor weather conditions (extreme hot/cold), work in countries with high incidence of illness/disease or poor living conditions of its inhabitants, political unrest/danger and physical obstacles and/or hazards. The noise level in the office work environment is usually moderate; noise levels in travel to various countries could range from quiet to extremely loud, depending on the varying conditions.
This is an administrative position that is not telework eligible. It requires the ability to work a predictable and consistent schedule. AGCI may offer telecommuting and remote work to some employees when it would be a benefit both to the organization and the employee. AGCI employees who are approved for telework will have the responsibility to demonstrate a high standard of work ethic and to maintain the expected quantity and quality of work set forth by their manager. AGCI’s Telecommuting and Remote Work Policy will guide standards and specific eligibility requirements for telework.