Bathhouse Attendant
Pagosa Springs, CO Bathhouse
Job Type
Full-time
Description

 

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At the Springs Resort we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us. The Springs Resort, located at 165 Hot Springs Blvd, Pagosa Springs, CO 81147 is currently hiring for a Bathhouse Attendant.  


BATHHOUSE ATTENDANT STARTING WAGES:

  • $14.00 an hour + Tips 

BATHHOUSE ATTENDANT FULL-TIME BENEFITS:

  • Medical, Prescription, and Vision Insurance
  • Dental Insurance
  • 401K
  • Vacation
  • Holiday Pay
  • Hotel Room Discounts
  • Free Soaking Privileges for Associate and Immediate Family
  • $200.00 Housing Allowance

JOB SUMMARY

The Bathhouse Attendant provides friendly, attentive, and timely service to create an exceptional experience for all of our guests who arrive at the Bathhouse. Each bathhouse attendant's primary objective is to show our guests such a marvelous time that they will want to return again. 


Other responsibilities are listed below:

  •  Must be able to show initiative, including anticipating guest or operational needs
  • Must be able to maintain the confidentiality of information
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary
  • Engage guests & facilitate their needs. Providing excellent customer service
  • Ensure Bath House facility is kept clean
  • Merchandise sale of Bath House products
  • Welcome guests and process cash and credit card transactions
  • Approaches all encounters with guests and associates in a friendly service-oriented manner
  • Regular and punctual attendance on-site for all scheduled shifts are required
  • Have knowledge of and assist in all emergency procedures as required
  • Establish and maintain good communications and teamwork with fellow employees and other departments within the resort
  • Follow and enforce all Springs policies
  • Maintain a warm and friendly demeanor
  • Perform other duties as requested by management
  • Must be able to show initiative, including anticipating guest or operational needs
  • Must maintain high standards of personal appearance and grooming
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner
  • Responsible for ensuring the cleanliness, sanitation, and safety in the Bathhouse and work areas
  • Be knowledgeable of the Bathhouse operation for the resort
  • Assists guests in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary
  • Meets with guests and provides outstanding customer service to all guests, and visitors of the resort
Requirements

  

REASONABLE ACCOMMODATION STATEMENT

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

 

QUALIFICATION STANDARDS 


Education & Experience:

  • At least 1 to 2 years of progressive experience in a retail capacity or a related field required
  • Must be able to work 7 days a week including Holidays
  • Must have time management as well as exceptional organization skills
  • Must be able to work am and pm shift


Physical requirements:

  • Flexible and long hours required
  • Must be okay with working inside and outside in various temperatures
  • Must be able to lift up to 20 lbs 
  • Must be able to stand for long periods of time