Associate, Sport Development
Chicago, IL Sport Development
Job Type
Full-time, Temporary
Description

U.S. Soccer Overview


We are U.S. Soccer and we are the future of sport in the United States. Our mission is to make soccer the preeminent sport in the United States. We embrace diversity, technology and global connections to drive the growth of our sport and serve our athletes and fans. We are seeking motivated, passionate, skillful people who can think, create and work on a team. 

U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.


Department Overview


The Sport Development Associate is based at U.S. Soccer’s headquarters in Chicago, Il and will support the following areas: Referee Operations and Development.  The core function of the position is to facilitate the day-to-day duties of the programs, provide operational support to the State Referee Committees (SRCs) across the country, support the referee registration process, provide customer service through Sales Force and other platforms used across the departments. This opportunity is aimed at applicants that are college graduates seeking professional careers in sports and specifically soccer.

Requirements

  

Primary Duties 

  • Point of contact for Sport Development programs, participants, and members 
  • Management of U.S. Soccer help desk and user support
  • Administrative oversight and quality assurance within U.S. Soccer’s Learning Management System
  • Work collaboratively to execute the day-to-day operations 
  • Create and maintain positive working relationships with all members, State Referee Committees, referees and other affiliated members
  • Project and event management for Sport Development programs 
  • Support the course creation and content editing processes
  • Data entry, clean up and analysis      
  • Historical record upkeep and maintenance 
  • Processing Certificate of Insurance requests
  • Assist with other duties as assigned

Minimum Qualifications 

  • Strong knowledge of the sport and the overall soccer landscape in the U.S.
  • Excellent written and verbal communication skills
  • Customer service focus to solve complex and urgent situations
  • Exceptional attention to detail
  • Ability to deliver high quality work and execute under pressure/deadlines
  • Exceptional time management skills and ability to prioritize workflow
  • Proficient with online platforms and technology programs (Word, Excel, PowerPoint, Adobe, Keynote, etc.)
  • Experience in developing/supporting technology platforms or database management is a plus
  • Able and willing to travel up to 15% of the time
  • Able and willing to work non-traditional hours including weekends, evenings and      holidays as needed
  • Bilingual (English and Spanish) is a plus, but not required


Working at U.S. Soccer is a unique opportunity. Employees who work at U.S. Soccer have the following attributes: 

  • Adopt a company centric approach—Serve the Athlete and the Fan
  • Embrace and see learning as a lifelong pursuit 
  • Possess a growth mindset—keeps an open mind and seeks new challenges 
  • Practice self-assessment and self-reflection
  • Open to criticism and does not make excuses
  • Possess a tireless work ethic
  • Wants to be part of a team that wins
  • Has the ability to be firm but fair 
  • Communicate in a direct, open and honest manner
  • Build relationships through genuine interpersonal skills