Community Liaison


Coordinate, collaborate, convene, facilitate, implement and perform duties of marketing and communicating the role of the Community Umbrella Agency (CUA) to the surrounding community, including but not limited to: community associations, civic groups, senior groups, ethnic clubs and groups, churches, child service network providers, and payer programs including Medicaid, Department of Behavioral Health, Community Behavioral Health etc. This candidate takes the lead in mentoring program managers and other employees in best practices for communication of the CUA mission to community agencies, resource families and potential subcontractors throughout the service areas. The Community Liaison will plan and attend meetings where residents’ voices and concerns can be heard. They also perform surveys in the neighborhood to determine residents' needs. Represent the agency in various, private and public events, promoting awareness of the organization's mission and vision, and it's commitment to the community it serves. This candidate should be well informed on how a Community Advisory Board (CAB) is ran and how to make improvements to the CAB so that it can best work with the CUA.

  • Bachelor’s Degree in Social Work, Sociology, Psychology, Criminal Justice, or a related field
  • Excellent verbal and written communication skills
  • Strong presentation skills
  • Knowledge of social services, child welfare, and family system services
  • Sound judgment, critical thinking, and problem-solving skills are essential.
  • Knowledge of community resources

Key job tasks/duties/responsibilities of the Director of Family & Community Engagement

1. Establishing positive, collaborative working relationships and linkages among Child Welfare providers and community service providers

2. Function as part of the larger CUA Team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth and families that we serve

3. Identifies opportunities for partnership and development of relationships which could be mutually beneficial to families, the community and the agency Develop and conduct Strengthening Families orientations and workshops for the CUA and community

4. Helping organize and effectively engage families and community with participating in agency events

5. Participating in all appropriate trainings, Prevention & Intervention workshops and meetings

6. Organize and implement public events, meetings, open house, information sessions, etc

7. Assist the Community Liaison and Directors with building community partnerships within our catchment area

8. Work with the Community Liaison and Directors to conduct outreach and develop community mapping strategy

9. Develop strong collaborations with local business people, youth, alumni and resource families including family members, foster care, kinship and natural parents, truancy workers, and representatives from other social service agencies in the designated CUA area including schools and neighborhood watch, police district members and block captains.

10. Document all activities that are preformed within six business days or as directed by the chain of command

11. Work closely with the Community Advisory Board and SCI to schedule informative meetings and community outreach and engagement functions

12. Help to develop and maintain a database of community contacts

13. May perform other duties as assigned.


  • Accrual Paid Time Off at the rate of 20 days per year
  • Employer-paid health insurance effective the 1st of the month after 60 days of employment with an employee contribution
  • 12 paid holidays
  • Term Life Insurance coverage in an amount equal to one and one-half times your annual salary; maximum benefit of $200,000
  • 403b retirement plan
  • Long-term disability insurance
  • Short-term disability insurance