Job Description

Job Title: Warehouse Operations Manager

Reports To: Owner

Department: Operations

Summary: The Warehouse Operations Manager will be responsible for leading and developing the operations team while maintaining accountability for a high level of productivity in a safe and welcoming warehouse environment.

Duties and Responsibilities include, but are not limited to the following:

• Reviews daily and weekly production goals, and schedules/manages staff to meet those metrics which are based on business demands that can fluctuate frequently.
• Monitor, acknowledge, and coach staff when needed to ensure productivity and profitability
• Uphold, and reengineer when necessary, standard operating procedures as the warehouse and processes themselves evolve.
• Hold daily ops meetings, to communicate expectations, and foster an open forum for concerns and ideas.
• Write and conduct annual employee performance reviews, in addition to providing timely feedback to team members when the opportunity arises.
• Work synergistically with internal departments when addressing issues of customer satisfaction, and warehouse process improvements that will have a positive overall impact.
• Be accessible/available to staff that are working nights/weekends as this is a company that operates outside of normal business hours.
• Maintain proper inventory of warehouse products on the shelves and inbound from completed events. Manage product maintenance cycles for all equipment that necessitates it.
• Manage transportation team (schedules, expectations, performance) along with ongoing vehicle maintenance.

Skills and Qualifications:

• 5+ years experience in a warehouse environment with management responsibilities
• Excellent written and oral communications skills
• Comfortable working in Microsoft Office applications and Google Workspace
• Extraordinary organizational, attention to detail and time/project management skills - able to handle multiple tasks in a deadline-driven environment
• A team player and enjoys a fast-paced work environment
• Motivated, proactive, and solutions-driven
• Bi-lingual in Spanish preferred
• Ability to lift up to a maximum of 50 lbs based on needs of the role

Benefits:

• Medical, Dental, Vision after 90 days of employment
• 40 hours vacation after one year of employment
• 40 hours Earned Sick Leave
• 6 Paid Holidays and 2 Floating Holidays

FLSA Status: Exempt

Compensation: Salaried $65,000-$75,000