Outreach & Placement Services Worker

 Job Purpose:

Outreach and Placement Services Worker acts as a liaison between the Resource Home Program and the Department of Human Services (DHS). The Outreach and Placement Services Worker is responsible for receiving placement referrals and assigning children and youth to the appropriate Resource Home, city wide and in various counties. The Outreach and Placement Services Worker is also responsible for receiving kinship referrals and recruiting resource homes. 

Placements Services Duties and Responsibilities

  • Process incoming referrals for placement of children via phone and email from the DHS Central Referral Unit (CRU) and other county referral sources including (Montgomery, Bucks, etc.)
  • According to referral documentation identify a suitable resource home for the placement
  • Once placement has been confirmed, communicate via email and phone with the referral source and Resource Home Team. 
  • Create and complete Pradera’s Change of Placement form and submit to Pradera’s finance department, and upload document to Fund EZ Server
  • Create child profile on Fund-Ez including referral information and upload supporting documentation
  • Place a copy of child’s C.O.P and Referral in Resource parents file and complete chronological form
  • Consult with Outreach and Placement Supervisor for placement concerns including the need of an emergency voucher if applicable
  • Create COP form for direct Care case management services and create new case file. 

Respite Placements

  • Receive respite request and identify available Resource Home
  • Once the respite is secured notify the CUA and Resource Home Team
  • If a respite is secured or unable to be accommodated, notification must be made to the assigned CUA team and resource home team.
  • Create COP to initiate the respite care and upon completion of respite.
  • Review and monitor respite tracking calendar for accuracy and completeness

Removal Placements

  • The outreach and placement services worker receives 30 and 90 notices for placement removals from the resource parent support worker and assist with finding an alternative home to accommodate the request submitted 
  • If an alternative home is secured or not able to be secured the outreach and placement worker will communicate the information to the resource parent support worker and the assigned CUA.
  • Follow up weekly regarding any removal of placement notices

Outreach Services:

  • Perform outreach activities to solicit qualified candidates to become resource parents
  • Provide accurate, and timely support to assist with completing initial screening of prospective and kinship resource parents 
  • Conducting Orientation to disseminate information to prospective and kinship parents in order to determine if they have met initial eligibility 
  • Assigning resource parents for training modules necessary to complete certification
  • Assist with processing documents for prospective and kinship Resource Parents, including, following disclosures, PA Child Abuse clearances, PA Criminal Record Checks, FBI clearances.

Additional Responsibilities:

  • Need to be available to work after normal working hours when the situation warrants
  • Must perform after hours on call responsibilities on a rotating basis
  • Participate in supervisory meetings with outreach and placement supervisor 
  • · Maintain ongoing communication with team and collaborate with other units in the Resource Home Program
  • Prepare regularly scheduled reports 
  • Assist with transportation as necessary, home studies, initial home inspections and face to face visits
  • Complete 40 hours of training in the first year and 20 hours annually thereafter
  • Other duties as assigned to support the mission of Pradera





  • Two-year experience in social services related to administrative areas
  • Minimal high school diploma, Preferred Associate Degree in Administration /or Applied Sciences
  • · Pennsylvania Child Abuse Clearances, FBI, Pennsylvania Criminal Record Clearance, Medical examination
  • Bilingual/bicultural, Spanish/English
  • Preferably Knowledge of PA Chapter 3700 Preferred
  • ·Computer Savvy, familiarity with Microsoft office suite


  • Accrual Paid Time Off at the rate of 20 days per year
  • Employer-paid health insurance effective the 1st of the month after 60 days of employment with an employee contribution
  • 12 paid holidays
  • Term Life Insurance coverage in an amount equal to one and one-half times your annual salary; maximum benefit of $200,000
  • 403b retirement plan
  • Long-term disability insurance
  • Short-term disability insurance