Litigation Support Project Manager
Washington, DC; Tampa, FL; New York, NY or Baltimore, MD Litigation Support
Job Type

Under the direction of the Director of Legal Operations, the Litigation Support Project Manager supports the firm’s litigation practice by managing projects and by providing services in alignment with the firm’s best practices. This position is responsible for working with case teams in providing consulting and support services with respect to the preservation, collection, processing, review, production and presentation of documents, as well as providing support at depositions, mediation, arbitration, and trial. 


Essential Duties and Responsibilities:

  • Collaborate and consult with case teams on best methods for preservation, collection, review and production of electronic data based on case needs.
  • Advise case teams regarding legal technology and workflow design appropriate for all phases of the eDiscovery Reference Model (EDRM), including forensics collection, document review, and trial presentation.
  • Assist   attorneys in negotiating with opposing parties during meet-and-confer sessions to reach agreements on eDiscovery protocol.
  • Assist attorneys in establishing and applying early case assessment strategies to client data collections for the purpose of defining attorney document review sets and budgeting.
  • Research, evaluate, propose, and plan the implementation of workflows that leverage the latest legal technology.
  • Manage vendors to assure that high-quality data deliverables and services are provided within negotiated schedules and budgets.
  • Create, maintain and support document review databases throughout the lifecycle of matters, including processing data, filtering data, generating reports, and assisting with database searches.
  • Prepare in-house document productions and quality control check vendor-created document productions.
  • Troubleshoots litigation support applications and databases.
  • Maintain relevant technical and professional knowledge of applications, equipment, and   related topics through training, vendor meetings, seminars, vendor materials, self-study, user group meetings, industry networking, and professional journals.

  • Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements, both independently and as part of a team.
  • Comprehensive and detailed understanding of eDiscovery rules, case law, principles and industry practices and processes.
  • Demonstrated knowledge of the EDRM and how each phase of the model impacts the delivery of service.
  • Experience using legal technologies, such as:

      -eDiscovery Review/Processing Platforms: Concordance, Relativity, Reveal, Brainspace, NUIX, LAW PreDiscovery.

      -Forensic Software: EnCase, Cellebrite, Oxygen, BlackBag, FTK.

      -Email Systems: Office 365, Microsoft Exchange, eVault, email archive platforms.

      -Collaboration/Cloud Tools: Onna, DropBox, Box, MS Teams, Slack.

      -Deposition and Trial Technology: CaseMap, EverChron, Opus2, OnCue, TrialDirector, Sanction.

  • Comprehensive understanding of how databases work. Demonstrated skill in manipulating database load files. Experience collecting, managing, organizing, and producing electronically stored information (ESI).
  • Ability to organize, prioritize, and delegate work in high-pressure situations with multiple/conflicting priorities. 
  • Experience in exporting and importing data from a variety of formats.
  • Ability to effectively manage technical issues with eDiscovery and Litigation Support providers. Excellent teamwork skills and a strong client-service orientation.
  • Working knowledge of PCs, server technologies, and MS Office Suite.
  • Strong sense of accountability, taking ownership over projects and responsibilities, and resolving issues proactively.
  • Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines and internal best practices.
  • Excellent communication skills and the ability to build effective internal and external client relationships.
  • Excellent skills in critical thinking and analysis. Ability to assess information, anticipate issues and outcomes, and make effective decisions.  

Education and/or Experience:  

  • Bachelor’s Degree required.
  • Certification in legal technologies, such as RCA, CCE, CCO, CCME, CCP, CCPA, is highly desirable.
  • At least five years of relevant experience. Law firm and/or vendor experience strongly preferred.

Language Skills:

Communicate clearly and effectively, both orally and in writing, with technical staff and vendors, as well as non-technical stakeholders. 



Travel is required. On occasion, legal proceedings could be several months long and may require onsite support for the duration of the proceeding. 


Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision, color vision, and peripheral vision.  


Work Environment:

The firm prides itself it maintaining a healthy work-life balance, but in order to meet tight deadlines, individuals may be called upon to work in excess of forty hours in one week, including work on weekends, evenings, and holidays. A flexible schedule is required.