IT Infrastructure Systems Engineer


As part of a global IT Team the IT Infrastructure Systems Engineer plays a key role in supporting the design and implementation of systems solutions to meet business requirements. This role assesses current systems and plans the roadmap for the future of the system architecture. The IT Infrastructure Systems Engineer works closely with IT service owners to support systems design and supports the infrastructure systems administrators to bring those visions to life.

Primary Responsibilities

  • Work with the Infrastructure systems administrator team to implement short-term and long-term strategic plans to meet the existing and future requirements of the business
  • Create policies, guideline, procedures, and associated training plans for systems resource administration and appropriate use
  • Create and oversee policies, guidelines for system asset management, including maintenance of system component      inventory, life cycle management and related documentation
  • Ensure optimal operation of all servers, infrastructure application, including AD, E-mail servers, Office 365, WSUS, VMware, Cisco CUCM, etc
  • Heavy project involvement
  • IT Change Management
  • Infrastructure Services
    • Services:
      • Telephony (administration)
      • Storage
      • Virtual hosting
      • Backup and Restore
      • Facility IT Services
      • Server Hosting
      • Data Center (Hosting, Systems and applications)
      • Email (design)
  • Oversee policies, guidelines for the administration of user accounts, permissions, and the access rights in AD
  • Leadership and mentorship of the rest of the Infrastructure team
  • Prioritization of the infrastructure systems administration tasks
  • Ensure that security policies are enforced through the infrastructure design

Secondary Responsibilities

  • Adhere to company policies and protocols
  • After hours support and maintenance as necessary
  • Travel as necessary
  • Third Level support as needed


Required Qualifications 

  • 5+ years’ experience as a Network Systems Administrator or 3+ years as a Network Systems Engineer
  • Experience managing a phone system
  • Expert knowledge and experience in configuring and administrating Microsoft Windows Servers, Active Directory, Mail and SQL Servers
  • Experience with cloud solution like AWS, Azure
  • Intermediate knowledge with VMware technologies
  • Intermediate knowledge with systems security concepts

Preferred Qualifications

  • College degree in IT or a related field
  • Experience implementing a phone system
  • Experience designing a complete solution for a data center
  • Intermediate to Expert knowledge with Cloud solution like AWS, Azure
  • Strong experience in a process driven environment
  • Experience with Microsoft Intune
  • Experience with NetApp Storage system
  • Experience with the Veeam backup suite
  • Experience with OPManager
  • Basic ITIL or Agile certification a plus
  • Experience Administrating Cisco phone system and related components like Contact Center, Voicemail (Unity), Call Manager

Personal Attributes

  • Ability to prioritize and handle multiple tasks simultaneously
  • Initiative taker
  • Team worker
  • Excellent written and  verbal communication skills



Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We’re looking to build our team with individuals who like to think BIG, and want to be part of what makes our products-- extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit. 


"Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder 


Are you interested in a truly unique and special company? Hear from our employees on what it means to be part of the Schluter family: . Then if you’re ready to see life in Orange, talk to us about this career opportunity at Schluter Systems.


· Generous PTO

· 10 Paid Holidays

· Medical, Dental, Vision Insurance

· Guaranteed Biannual Bonuses

· 401k with Company Match

· Company Paid Life Insurance

· Annual Raises

· Room for Advancement