Porter ~ Custodian Scheduled as needed 5PM-9PM
Job Type


Job description

Job Title: Porter

Reports To: Community Association Manager

Department: Community Management

Exemption Status: Non-Exempt/Hourly $15-$17/hr

Summary: The Porter is responsible for cleaning and stocking all assigned public areas of the community clubhouse, while also monitoring rental events at the same location, ensuring that all procedures are completed to established standards (ie. rental agreement, HOA Rules and policies).


10 hours per week, on call, evenings

  • Maintain cleanliness and organization of storage areas, carts, and caddies.
  • Clean assigned areas using designated checklists. Ensure that cleanliness and condition of each area meets established standards.
  • Complete work orders for maintenance repairs and submit to the Community Association Manager.
  • Monitor and handle resident’s complaints by listening closely for details around dissatisfaction, escalate to the Community Association Manager as needed.
  • Document pertinent information in department logbook.
  • Complete all paperwork and closing duties before leaving, check with manager prior to leaving.

Knowledge, Skills, Abilities, and Other Qualifications:

  • Must possess personal values that are in alignment with those of the company; Excellence, Partnership, Professionalism, Integrity, and Life Balance
  • Knowledge of proper cleaning techniques, requirements and use of equipment
  • Knowledge of proper chemical handling
  • Ability to prioritize and handle multiple assignments
  • Ability to effectively communicate both verbally and in writing
  • Ability to be professional in appearance and presentation
  • Ability to perform duties with limited supervision
  • Ability to work a flexible schedule in order to meet deadlines

Education and Experience:

  • High School diploma or equivalent
  • Previous experience in janitorial/housekeeping position required

Performance Standards:

  • Deliver and exceed client, resident, and guest expectations.
  • Acknowledge residents and guests politely and professionally at all times.
  • Present a professional demeanor and possesses a “Client-First” attitude.
  • Effectively assist with resident’s needs and respond to resident and guest inquiries/questions by acting as a liaison between residents, the Community Association Manager, and the HOA Board of Directors.
  • Perform cleaning responsibilities with attention to detail.

Working Environment:

  • While performing the duties of this position, the porter may come into contact with residents and guests. This role is primarily responsible for cleaning common areas and routinely reviewing usage of amenities by residents.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is required to frequently stand and walk. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move items of medium to heavy weight.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Part-time


Position is as needed, 5PM-9PM