Execute the strategies and tactics contained in the Enrollment Management Marketing Plan focused on recruiting new freshmen and transfers to Greenville University. Serve as Admissions Counselor with the primary responsibilities to provide excellent on-campus hospitality and provide prompt customer service via phone, email, text, social media, and in person to accomplish the mission of the Enrollment Plan, and to set a top level example for other admissions counselors.
- Follow-up with leads from campus visits, purchased lists, test scores, etc. by phone, postal mail, text, social media and/or e-mail, and encourage prospective students through the application, acceptance, financial aid, deposit, scheduling, and registration processes. This may include evening and weekend activities.
- Explain financial aid awards to parents and students over the phone and during on-campus visits
- Coordinate and participate in activities designed to introduce prospective students, parents, and other constituents to Greenville University, including individual campus visits, Preview Days, Registration Day and other special events as assigned; often involving weekends.
- Respond to emails, phone calls, texts, and tasks from students, families, and schools in a timely manner. This may include communicating while traveling.
- Meet all assigned admissions goals weekly, monthly, and yearly.
Role regarding team dynamic:
- Contribute to the Admissions Office work environment in ways that encourage good team morale and respect for people of other cultures and backgrounds.
- Maintain good practices in continuing education and remains competent and up to date through professional reading, developing contacts, and attending development courses and training seminars.
Role regarding recruitment:
- Manage respective territory to recruit students and represent Greenville University at college fairs, high school/community college visits, churches, and any other territories and organizations from which you may be assinged.
- Analyze recruitment plan for assigned territory and exercise fiscal responsibility in any assigned budget and travel expenses.
- Use CRM platforms to log, update, and create lead information regarding prospective students.
- Communicate with fellow employees and prospective students in person and over the phone, as well as through text and email.
- Meet with visiting students and families on campus while providing necessary service such as campus tours, escorts to planned faculty/staff meetings, admissions meetings, etc.
- Advise prospective students and families regarding admission requirements, academics, financial aid, scholarships, and any other aspects of enrollment here at Greenville University.
- Review applicants for admission based on core criteria and the current admissions policy and determine applicant scholarship eligibility in a timely manner.
- Other duties as assigned
The university is located 50 miles east of St. Louis in an attractive residential community of approximately 7,000 people. Greenville was founded in 1892 and is affiliated with the Free Methodist Church, yet draws students from 40+ denominations. For additional information, please visit our website: www.greenville.edu.
It is the policy of Greenville University not to discriminate on the basis of age, color, ethnic or national origin, disability, race, gender or prior military service in its educational programs, admissions or employment policies. Greenville University is committed to an environment of cultural and ethnic diversity; women and minorities are encouraged to apply.