Social Services Case Manager, Detained Children's Program

Who We Are:

The Capital Area Immigrants’ Rights (CAIR) Coalition is the only non-profit organization in the Washington, D.C. area focused exclusively on providing free legal assistance to child and adult immigrants detained by the government in the Capital Region.

The Detained Children’s Program provides legal orientation and screening to unaccompanied children detained throughout Maryland and Virginia. We also offer free legal services to children released from Office of Refugee Resettlement custody to the greater Washington, DC / Baltimore metropolitan areas.

Our Work Environment:

CAIR Coalition’s Detained Children’s Program (DUCs) is a highly collaborative work environment. We are committed to providing high-quality, trauma-informed legal and social services and a culture of professional growth and support for staff. Although aspects of our work are completed in smaller teams, we work towards integrated and client-focused services across the program by embracing interconnectivity. We strive to create systems that provide structure while actively fostering innovation and adaptability.

General Duties and Responsibilities :

  • Assist CAIR Coalition staff attorneys and pro bono attorneys to assess the physical and mental health needs of their clients and work to assure that these needs are met.
  • Identify and create relationships with service providers in the Washington D.C. and Baltimore metropolitan areas who can assist with housing, education, social services, mental health services, and substance abuse counseling for children and their families after being released from detention.
  • Maintain supportive client relationships, working with children and their families to identify social services needs and make appropriate referrals.
  • Assist in coordinating psychological and medical evaluations, as needed.
  • Work with CAIR Coalition legal staff and pro bono attorneys to develop post-release plans for clients in detention.
  • Enter all client-related notes into case management systems and maintain confidentiality.
  • Ensure the inputting and accuracy of data and case information into shared databases in a timely fashion.
  • Work with program leadership to accurately track spending and develop systems to equitably distribute resources.
  • Identify and/or conduct staff-wide trainings on mental health-related topics.
  • Create, revise, and ensure accuracy of social services guidance materials.
  • Interface with social services staff from other programs within CAIR Coalition to ensure cross-collaboration.

What Else You Should Know:


The deadline to apply is April 08, 2022. Application link below. Please include your resume and cover letter.


This is a full-time non-exempt position. The annual salary range for this position is $50,000 to 56,250 commensurate with experience.

Position Location

Washington, DC or Baltimore, MD


Due to the COVID-19 pandemic, all CAIR Coalition staff, interns, and volunteers are working remotely. However, due to the duties and responsibilities of certain positions, certain staff members may be required to live within daily commuting distance of their assigned primary office. Staff have the option to work from the office following a hybrid model, as long as they are in compliance with CAIR Coalition's COVID-19 policies.


CAIR Coalition’s benefits package includes (a) subsidized health, dental insurance, and vision insurance (CAIR Coalition pays a very high rate of the insurance package, for which we can provide additional information); (b) life insurance valued at $50,000, as well as long and short term disability; (d) the option to set up a Flexible Spending Account (beginning January 1, 2022); and (d) the option to set up a 403(b) account (the equivalent of a 401(k) account for nonprofits) which the organization has the option, for all employees on an annual basis, to match at a certain percentage after one year of continuous employment.

Paid Time-Off:

  • 23 personal days per calendar year
  • Up to 20 days of sick time per calendar year
  • 7 hours of volunteer time
  • Federal holidays
  • Winter break closure

Capital Area Immigrants’ Rights (CAIR) Coalition is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. CAIR Coalition prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. CAIR Coalition conforms to the spirit as well as to the letter of all applicable laws and regulations.


Competencies Required:

Substantive Proficiency

The Case Manager utilizes a growing expertise in social services, immigration services, and understanding of client needs to effectively provide services to clients with moderate supervision. The Case Manager clearly and skillfully employs social services skills in written and oral capacities with limited supervision and input from supervisors. The Case Manager contributes substantively to client case discussions and is innovative and contributes creative ideas to increase client services. The Case Manager interacts with internal and external stakeholders in a professional and effective manner.

Programmatic Proficiency

The Case Manager carries out client-facing duties as well as various other social services tasks in collaboration with other DUCS social services and legal team members. The Case Manager, in consultation with DUCs leadership, helps ensure that legal staff are educated on using social services best practices.


The Case Manager ensures that all administrative aspects of their position are carried out without managerial intervention, including timekeeping, file upkeep, database upkeep, etc.


  • Demonstrated interest in immigrants’ rights and assisting clients with mental health diagnoses, experience preferred.
  • Experience working with children and teenagers, ideally in a professional setting.
  • Knowledge of immigration system preferred but not required.
  • Knowledge of local community organizations and resources serving immigrants preferred.
  • Ability to work well independently.
  • Willingness to train on and consistently utilize case management software.
  • Fluency in Spanish required.