Portfolio-Community Association Manager~Inverness $1000 SIGN-ON BONUS


Community Association Manager - Portfolio~Inverness

Reports to: Regional Director of Community Association Services

Salary/Exempt $55-$65K DOE

Facilitate, advise, educate and assist the Board of Directors, their Committees,

and Owners, in the daily management and operations of the Association’s business.


Essential Duties and Responsibilities:

  • Plan, schedule, organize and facilitate Membership and Board meetings of the Association within the parameters of the governing documents, and in keeping with Company standards.
  • Work with Director of Community Association Services to create, implement and participate in Board Member training processes and programs.
  • Responsible for the preparation of a Management Report and Board Packet to be distributed to the Board of Directors seven (7) days prior to Board meetings including blurb of the month for Boards (BOMB); pending & completed action items; items requiring Board decisions, a financial report summary; a list of contracts with expiration dates; a list of Board Members with term limits; a calendar specific to the Association’ activities, maintenance needs, and contract expirations; management suggestions for the betterment of the community; as well as goals and objectives for the community as set by the Board.
  • Responsible for the timely development and delivery of Board packets to both the Director of Community Association Services for review & quality assurance no later than 10:00 am on the submittal due date for Board distribution and to the Association Board following internal quality assurance review.
  • Draft minutes from Membership and Board meetings within seven (7) days following the meeting. Distribute to the Director of Community Association Services for quality assurance within the same seven (7) days following the meeting.
  • Annually prepare and present a Key Result Area (KRA) report for each Association within 90 days of the Hammersmith Management Agreement renewal date.
  • Manage the Hammersmith Management Agreement renewal process for each client by reviewing the current rate; evaluating and recommending appropriate rate increases; generate and submit the contract renewal form to the Director of Community Engagement; review, present and close the renewal with the client; and ensure returned signed contracts are submitted to the appropriate person within the prescribed timelines.
  • Regularly perform site visits according to the assigned Client Association’s Management Agreement to check property conditions, make maintenance recommendations, and note violations in accordance with the Association’s governing documents.
  • Prepare annual budgets no less than 90 days prior to fiscal year-end (unless otherwise specified by the Client Association’s Management Agreement), including absorption schedules where applicable with delivery to the Board of Directors for review and in compliance with contract stipulations.
  • Review and understand financial statements in order to report and advise the Board of Directors as it relates to the Association’s financial status, investment strategies including timelines, and operating budget variances, and facilitate addressing financial questions from the Board of Directors in partnership with the Accounting Manager.

Supervisory Responsibilities: (If applicable)

  • Ensure that staff members are in compliance with all company policies per the Hammersmith® Employee Handbook.
  • Coach and mentor staff to achieve performance goals.
  • Provide recruiting requests to Human resources for available positions within the department; interview and hire employees.
  • Train and develop staff; create training calendars.
  • Provide timely one-on-ones with staff.
  • Monitor and report on staffing needs within the department.
  • Review employee timesheets/punches for accuracy.
  • Handle disciplinary issues with support staff.
  • Create employee action plans as needed.

Knowledge, Skills, Abilities, and Other Qualifications:

  • Must possess personal values that are in alignment with those of the company: Excellence, Partnership, Professionalism, Integrity, and Life Balance.
  • Must be experienced in policy development and interpretations budgeting,
  • financial management, risk management, human resources, facilities
  • management, maintenance, operations, planning, and public relations.
  • Demonstrated ability to make decisions, lead people and manage resources.
  • Focused on communication and interaction with various personalities and
  • on problem-solving.
  • Basic understanding of community associations and not-for-profit
  • organizations or have comparable business experience.


Education and Experience:

  • High School diploma or equivalent
  • An associate's degree (A. A.) or equivalent from a two-year college preferred
  • Must hold a Community Association Management License
  • Minimum two (2) year of related experience within the property management industry
  • CAI, CMCA, and/or equivalent work-related experience

Performance Standards:

  • On-Time Delivery of Board Packets and Meeting Minutes
  • Accurate, Timely, and Completed Discussion and Action Items
  • Accurate and Timely Owner Notices and Mailings
  • Understanding of Community Financials
  • Accurate and Timely Invoices and Coding
  • Accurate and Up to Date Legal Review
  • Accurate and Timely Annual Budget Preparation and Presentation
  • Inspections and Violations are completed, reviewed, escalated and


  • Accurate and On-Going Updates to RUN and Clinks
  • Responsiveness to Support Departments and Team Members
  • Clear and Timely Communication with Board Members and Homeowners.
  • Logging of all calls and correspondence in RUN.
  • Deadlines are Met and Request for Information is Delivered
  • Client Retention
  • Ensuring services and contracts don’t lapse
  • Monthly payroll submittal on or before the 6th

of the month.

Working Environment:

  • This position operates in a professional office setting with the usage of standard office equipment. Will be required to make on-site visits to other locations as necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • This position operates in a professional office setting with the usage of standard office equipment. Will be required to make on-site visits to other locations as necessary.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

  If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: hr@ehammersmith.com or call us at 303-980-0700 and ask to speak with Human Resources.



Salary Description
$55-$65K DOE