Assistant Premium Seating & Group Sales Manager
Description

Since 1976, Rupp Arena at Central Bank Center has served as the home court of the University of Kentucky Mens’ Basketball team in addition to hosting numerous shows and events over the years. Rupp Arena has held concerts by legendary artists such as Justin Timberlake, P!NK, Paul McCartney, Garth Brooks, Chris Stapleton and many more. Beginning in 2018, Oak View Group and Live Nation Arenas have provided booking and marketing services to Rupp Arena. Since this partnership began, Rupp Arena has broken all previous audience attendance and revenue records in its storied 43-year history.

Job Description:

The Assistant Premium Seating & Group Sales Manager is responsible for working with the Premium Seating & Group Sales Manager at Central Bank Center in executing premium seating, group sales, and servicing efforts on behalf of the complex.  The basic functions of this position include sales and the facilitation of premium seating and group sales programs while maintaining high levels of customer service. 


Responsibilities: 

  • Assist with prospecting, selling, cultivating, and maintaining Club Seats and other premium programs for ticketed events
  • Assist with client outreach, development and creation of sales presentations and collateral materials 
  • Assist with servicing and fulfillment of Club Seats and Group Sales for all events (including but not limited to processing and sending tickets, contracts, assist in updating and sending collateral, and follow-up of meetings)
  • Communicate to patrons and prospects through various means including direct contact, newsletters, corporate partner gatherings, etc.
  • Work with various personnel and departments within the facility (marketing, operations, accounting, box office, etc.) to ensure proper execution of programs
  • Assist with reporting procedures for all sales activity
  • Work with outside agencies/vendors as needed
  • Assist manager with setting up Club events and during events to ensure patron satisfaction and event success
  • Execute event responsibilities as required
  • Actively participate in brainstorming sessions
  • Assist in the creation and implementation of marketing and sales campaigns to maximize event awareness and exposure
  • Assist with development of promotions and day of event activities including upsell opportunities
  • Create brochures, fliers and collateral materials with the help of the design team
Requirements
  • Bachelor’s degree or higher from an accredited college/university with major coursework in Sales, Communications, Marketing or other related field
  • 3 or more years sales, marketing and ticketing experience within an arena, convention center or other position in the hospitality industry is preferred
  • Excellent verbal and written communication skills 
  • Strong customer service and interpersonal skills
  • Ability to prioritize and handle multiple assignments efficiently and effectively 
  • Ability to work nights, weekends and select holidays as required, in addition to traditional business hours

  

Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.


Updated Vaccination Statement as of 3/17/2022:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
 

EEO Statement

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.