There are lots of places you could work, right? But if you’re looking for a career you love in a community that is committed to supporting you, look no further than Plymouth Place™.
As a three-time Certified Great Place to Work®, we are serious about creating a strong, opportunity-rich culture driven by a mission to provide an exceptional lifestyle for our residents. Here, you never work alone. You have a team working alongside you, a team that cares just as much about how you’re doing as what you’re doing. And we make your safety and well-being our priority—with vaccinated staff and residents, rest assured we stand by this commitment.
Learn about Plymouth Place Benefit Packet offered to all Full-Time Employees: 2026 Benefit Guide here
WE'RE HIRING FOR A FULL-TIME CONCIERGE/FRONT DESK RECEPTIONIST
SCHEDULE (FULL-TIME)
MONDAY-FRIDAY: 7 A.M. - 3:30 P.M.
JOB SUMMARY: The Concierge handles a variety of administrative support tasks, including answering phones, receiving visitors, sorting and distributing mail.
ESSENTIAL RESPONSIBILITIES:
- Greet resident, guests, visitors and vendors and assist them, as needed. Maintain daily logs.
- Answers incoming calls, directs calls or take messages.
- Monitor Simplex fire panel for emergency situations.
- Follow procedures to report and provide assistance in emergency or disaster situations.
- Maintain radio control and contact with security and maintenance staff; manages closed circuit monitor employee entrance
Arrange transportation for residents for appointments: doctors' appointments, salon appointments, etc. - Book reservations in our in-house apartments for guests and oversee the check-in and check-out process
- Comply with applicable federal, state and local laws, rules, and regulations; maintains knowledge of and follows all Plymouth Place policies and procedures.
- Maintain regular and punctual attendance at work and meetings.
- Maintain emergency information about residents and employees.
- Attends in-service and education programs.
- Provide resident wake up calls, as requested.
- Monitor resident emergency pendant system and urgently respond to residents as soon as alerted at the front desk.
- Maintain vacation schedules of residents by documenting in the binder.
- Oversee the sign-in process at the Accushield Kiosk.
- Log resident prescriptions once received by our drivers.
- Abide by company dress policy, maintaining professionalism at all times.
- Prior experience as a receptionist or in a related field.
- Experience with administrative and clerical procedures.
- Demonstrated customer service skills
- Knowledge of multi-line telephone systems.
- Exceptional written and communication skills.
- Demonstrated clean driving record (Motor Vehicle Report)
- Proficient with Microsoft Office Suite or related software.
- Solid organizational skills including attention to detail and multi-tasking skills.
- Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with patients and employees.
Plymouth Place is an Equal Employment Opportunity and E-Verify compliant Employer