Volkswagen Certified Technician
West Palm Beach Service
Description

The Volkswagen/Audi Automotive Technician functions as an experienced technician who can perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a general service technician.


Essential Job Responsibilities

  • Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
  • Diagnoses cause of most malfunctions and performs repair.
  • Communicates with parts department to obtain needed parts.
  • Saves and tags parts of the job if under warranty or if requested by the customer.
  • Examines assigned vehicle to determine if further safety or service work is required or 
  • recommended.
  • Communicates with service advisor immediately if additional work is needed, if work outlined 
  • is not needed, or if repairs cannot be completed within the promised time.
  • Documents all work performed and recommended on the repair order.
  • Road tests vehicles when required or refers to the test technician.
  • Participates in manufacturer-sponsored training programs, schools, and events.
  • Keeps abreast of manufacturer technical bulletins.
  • Supervises work of any apprentice technicians, if assigned.
  • Reports machinery defects or malfunctions to supervisor.
  • Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything 
  • that has happened to change the appearance or condition of the vehicle.
  • Keeps shop area neat and clean.
  • Maintains and is accountable for all dealership-owned tools and manuals. Returns them to 
  • the proper place and in the same condition as they were received.
  • Understands, keeps abreast of and complies with federal, state, and local regulations such as 
  • hazardous waste disposal, OSHA Right-to-Know etc.

Education and job requirements

  • High School Diploma or GED Required - Automotive Trade School is a Plus
  • MUST have VW and or AUDI Training and Experience 
  • Must have a valid driver’s license and clean driving record