Job Type
Full-time
Description
DUTIES AND RESPONSIBILITIES:
- Greets walk-in customers, assesses their needs and gives direction accordingly.
- Answers and screens phones for accurate transfer advisor or department as necessary.
- Assists with estimate pre-screen information.
- Assists in scheduling and maintaining repair and estimate appointments.
- Assists with vehicle check-in.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop and calls customers as necessary.
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
- Prepares final billing for completed repair orders.
- Maintains professional appearance.
- Other duties as assigned.
BENEFITS: -
- Paid training and development
- Career growth opportunities with management potential
- Health benefits available after orientation period
- Paid vacation
- 401(k)
Please reply to set up an INTERVIEW!
Job Type: Full-time
Work Location: One location
Job Type: Full-time
Competitive pay.
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 401k
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Requirements
QUALIFICATIONS (Education, Experience, Certifications, Licenses):
- Minimum high school diploma or GED equivalent required
- Excellent customer service skills
- Ability to multi-task
- Self-motivated enthusiastic presence in a team environment
- Bilingual is a plus
- Strong written and communication skills
- Working knowledge of Microsoft Office and Excel
- Consistent and stable work history
- Valid driver's license and clean driving record
- Professional appearance and work ethic
- Must be able to preform in a fast paced work environment
All potential employees must pass pre-employment testing to include a background check and drug screen