Customer Service Associate
Job Type
Full-time
Description

 Mainstar Trust, located in Onaga, KS offers custodial services for self-directed retirement accounts and we are currently seeking detail orientated and self-motivated candidates to join our growing Customer Service team. This is a full time position with the ability to work a hybrid schedule upon the successful completion of new hire training. 


Job Duties include:  

  • Assisting accountholders and representatives via the telephone
  • Inputting new accounts and providing ongoing maintenance to the account 
  • Utilizing database and Trust Accounting system to process transactions and retrieve information


Requirements
  • Must have high school diploma or GED
  • One year of related work experience is preferred
  • Regular attendance is required

 Knowledge, Skills, Abilities   

  • Able to multi-task
  • Attention to detail
  • Excellent communication skills
  • Enjoy talking on the telephone with customers
  • Able to effectively work in a team environment
  • IRA knowledge is helpful, but we will train the right person

Mainstar Trust is an Equal Opportunity Employer