Maintenance Technician
Description

 

Full-Time | Monday–Friday | On-Call Rotation

As a Maintenance Technician, you’re the go-to problem solver who keeps our community running smoothly. From completing service requests to preparing apartments for new residents, your work ensures our residents have a comfortable place to call home. If you enjoy fixing problems, working with your hands, and helping people, this role is for you.

Schedule: Monday–Friday with a rotating on-call schedule for emergency maintenance, including evenings and weekends as needed. 

What You’ll Do

  • Respond to resident service requests within 24 hours
  • Troubleshoot, repair, and maintain HVAC systems (furnaces, split systems, boilers, chillers)
  • Inspect and repair electrical systems, lighting, and fixtures
  • Install and repair plumbing systems, including pipes, valves, and fixtures
  • Repair and maintain appliances (refrigerators, dishwashers, washers/dryers, stoves, microwaves)
  • Prepare vacant apartments for move-in readiness
  • Use Yardi to track service requests, preventive maintenance, and work progress
  • Conduct daily property walks to ensure safety, cleanliness, and curb appeal
  • Communicate with residents and team members regarding repairs and updates
  • Report major repair needs to the Maintenance Supervisor or Property Manager
  • Maintain tools, inventory, and an organized workshop
  • Assist sister communities when needed
  • Support snow and ice removal during inclement weather
  • Follow all safety and compliance standards

Performance Expectations

  • Close out assigned work orders daily or document status updates
  • Maintain high resident satisfaction on service requests
  • Ensure preventive maintenance tasks are completed on schedule
  • Complete required training and compliance programs
  • Respond to all on-call emergency requests


Requirements

We’re looking for:

  • Experience in apartment maintenance or hotel engineering in plumbing, electrical and HVAC.
  • HVAC, EPA certification (or willingness to obtain within 90 days of employment).
  • Ability to lift, push and pull up 50 pounds, climb stairs, ladders, and work in varying weather conditions.
  • Personal transportation and valid Driver’s License to use during workday and throughout community (garden style).
  • Enthusiasm towards delivering an unexpected level of outstanding customer service.
  • Ability to use a smart phone and computer for completing work orders and time sheets.
  • Ability to read, write, and communicate effectively to team members and customers.
  • Knowledge of laws, EPA and OSHA regulations governing proper storage and management of hazardous 
  • materials, including solvents and flammables.
  • Live within 1-hour response time from the property to provide on-call responses for emergency services.
  • All maintenance and engineering team members are required to report to work at earlier times (between 6AM-7AM) to remove snow or treat ice during inclement weather. Snow removal is a requirement of the job.

Enjoy a variety of perks and benefits including:

  •  Financial - Great pay including bonuses. Get paid for referring new team members.
  •  Retirement - Company matched 401k.
  •  Paid time off - Holidays, vacation, sick, jury duty, bereavement, and parental leave.
  •  Wellness - Medical, vision, dental insurance, life/AD&D, short & long-term disability, wellness programs.
  •  Education and career planning - Career and personal development training.
  •  Perks - Apartment home discount, uniforms provided, team building events.