Description
Position Overview
We are seeking a part-time Concierge to join our front desk team at our Historic Inn. This role is guest-facing and focused on delivering a thoughtful, well-executed experience from arrival through departure. The position also supports light breakfast service on mornings when guests are in-house. The right candidate is attentive, resourceful, and comfortable managing multiple responsibilities while maintaining a calm, professional presence.
What You’ll Do
- Provide personalized assistance to guests, anticipating needs and tailoring recommendations
- Serve as a local resource for dining, activities, and transportation
- Manage reservations, special requests, and guest communications
- Coordinate with internal teams to ensure a seamless stay
- Address guest concerns promptly and professionally
- Build relationships with guests and local partners to enhance the overall experience
- Support breakfast service as needed, including:
- Preparing and maintaining warm items
- Plating and serving guests
- Replenishing items throughout service
- Clearing tables and maintaining a clean service area
- Washing dishes and resetting for the next service
What We’re Looking For
- Strong guest service mindset with a focus on consistency and follow-through
- Clear and professional communication skills
- Familiarity with the local area or willingness to learn quickly
- High attention to detail and organization
- Ability to manage competing priorities in a fast-paced environment
- Availability for a part-time schedule, including mornings, evenings, weekends, and holidays as needed
Schedule Notes
- Part-time hours based on business needs
- Breakfast service is typically up to 2 hours on days with guests in-house
Why This Role
- Opportunity to be part of a well-regarded property with a strong guest experience focus
- Exposure to a high-touch hospitality environment
- Collaborative team with clear expectations and support
- Competitive hourly pay
If you take pride in creating a smooth, thoughtful guest experience and are comfortable stepping into both front desk and light service responsibilities, we’d like to connect.