Join Our Team as an Office Manager at ABA Pathways, LLC!
ABA Pathways is seeking a compassionate, adaptable, and driven Office Manager who brings positive energy to their work and is eager to learn, grow, and make an impact.
At Pathways, we foster a workplace culture centered on growth, discovery, person-centered care, and cultural competence. If you thrive in a collaborative environment and enjoy keeping operations running smoothly while supporting a meaningful mission, we’d love to meet you.
Position Overview
The Office Manager plays a vital role in ensuring the clinic operates efficiently and effectively. This position oversees daily administrative functions, supports clinical staff, and helps create a welcoming, organized, and compliant environment for both clients and team members.
What You’ll Do
Daily Operations & Administrative Support
- Manage clinic communications (email, phone, fax, copying)
- Support clinicians with administrative needs
- Maintain organized systems and workflows to keep operations running smoothly
Clinic Environment & Organization
- Ensure the clinic is clean, organized, and welcoming
- Oversee routine upkeep and handle urgent cleaning needs as they arise
Scheduling & Coordination
- Maintain and audit staff schedules for accuracy and efficiency
- Coordinate across teams to support smooth daily operations
Collaboration & Compliance
- Partner with clinical, finance, and accreditation teams to implement programs and policies
- Ensure compliance with company standards and CARF requirements
- Plan and execute compliance activities such as emergency drills
Budgeting & Purchasing
- Manage clinic budget and purchasing processes
- Submit orders, track expenses, and reconcile receipts and credit card transactions
Team Culture & Leadership
- Foster a positive, professional, and values-driven team culture
- Provide supervision to administrative staff (if applicable)
- Support conflict resolution and promote strong working relationships
Systems & Process Expertise
- Serve as the go-to resource for clinic systems (e.g., MeasurePM, Google Workspace)
- Troubleshoot and support team members with system-related questions
Community Engagement
- Collaborate with the clinical team to promote services
- Plan and participate in community outreach events
Additional Responsibilities
- Monitor client authorizations and key deadlines
- Act as on-site liaison for property-related needs
- Participate in team meetings and organizational initiatives
What You Bring
- Strong communication and organizational skills
- High level of integrity and accountability
- Ability to manage relationships and resolve conflicts effectively
- Cultural awareness and a commitment to inclusive care
- A proactive mindset with the ability to multitask and adapt in a dynamic environment
Work Schedule
We prioritize a healthy work-life balance. This is a full-time position, typically scheduled Monday through Friday, 7:00 AM – 3:30 PM.
Travel
Occasional travel may be required to other Pathways locations or divisions as needed.
Required Education and Experience
A bachelor's degree and three to five years of relevant and related business administration experience, or a master's degree in business administration and two years of experience in the business field, or seven years of experience in the business field, or any similar combination of education and experience.
Preferred Education and Experience
- Masters' degree in business or related field.
- Three to five years of business administration experience.
Competitive Compensation and Benefits
- Health Insurances
- Vision Insurance
- Dental Insurance
- Life Insurance
- Supplemental Insurances
- Professional Development Programs
- Paid Time Off
- Paid Holidays
- 401K Plan