About Barber-Nichols:
Barber-Nichols (BN) is a leading provider of custom turbomachinery for the Defense, Aerospace, Cryogenics and Energy industries. This is a unique place. Our company is made up of people that are at the top of their game. And we are working with customers who are at the top of their game. Together, we help our customers revolutionize their markets and build amazing relationships with them in the process. If you're seeking to work with an amazing team in a “get-it-done” atmosphere that supports your development, and recognizes your achievements, BN is the place for you.

Position Summary:

This role will assist the Barber-Nichols (BN) IT team with basic IT support tasks, hardware and software troubleshooting, and documentation. The IT Intern will gain hands-on experience in a corporate IT environment while contributing to the daily operations and overall efficiency of the IT department. 

This role is a full time 3-month opportunity starting June 8th.

Key Results Areas:

1. IT Helpdesk Support:

• Provide first-level technical assistance to employees by troubleshooting basic hardware, software, and network issues.
• Assist in documenting and resolving IT support tickets under the supervision of IT staff.
• Help maintain the IT ticketing system by ensuring accurate documentation of reported issues and solutions.
• Direct unresolved technical issues to appropriate IT staff for further investigation.
• Assist in creating and updating IT documentation, including common troubleshooting steps and best practices.
• Participate in IT projects by providing research, testing, and implementation support.
• Identify and suggest improvements for IT support processes and workflows.

2. IT Account Management and Equipment Deployment

• Assist with computer and peripheral setup for new employees, including imaging, hardware configuration, and software installation.
• Perform basic troubleshooting and maintenance of workstations, printers, and other IT-related equipment.
• Support IT staff with inventory tracking of IT assets and consumables.
• Support IT staff in managing user accounts and permissions according to company policies.
• Assist in the onboarding and offboarding process.
• Help maintain documentation for account management procedures.

3. Cybersecurity Awareness and Compliance

• Assist in monitoring and reporting potential security threats, such as phishing attempts or suspicious activity.
• Support IT staff in ensuring compliance with company security policies and best practices.
• Help with maintaining and updating cybersecurity awareness materials for employees.
• Assist in basic security-related tasks, such as software patching and system updates.
• Participate in security audits and documentation efforts as needed.

Qualifications:

To qualify for this position, an individual must possess the knowledge, training, experience, and abilities required.

Education and Training:

• Currently enrolled in a college or university as a junior or senior pursuing a degree in Information Technology, Computer Science, or a related field.

Experience:

• Basic understanding of Windows operating systems, Microsoft 365, and general networking concepts.
• Prior IT support experience (helpdesk, school IT department, personal projects) is a plus but not required.

Skills:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem-solving and troubleshooting skills.
• Ability to communicate technical concepts clearly to non-technical users.
• Attention to detail and ability to document solutions effectively.
• Willingness to learn and take on new challenges in a professional IT environment.
• Organizational and time management skills.

ITAR Requirements: To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at Barber-Nichols must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e., current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158. Security clearance is not required for this position.

Equal Opportunity Employer:

Barber-Nichols is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any protected status as defined by law.

Compensation and Benefits:

The hourly range for this role is $20-24/hr. This range represent the anticipated minimum and maximum base + bonus for this position based upon a good faith and reasonable estimate. The final compensation for this position will be set based on the applicant’s qualifications (education, training and/or experience related to this role), and therefore, may fall outside the range shown, depending on the circumstances.

To view our benefits provided please visit Careers | Barber-Nichols.

Barber Nichols anticipates the application window closing approximately 30 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require Barber Nichols to shorten or extend the application window.