Role Summary

The Quality Coordinator supports the  execution of Rand Technology’s quality management and operational quality  assurance functions to ensure that electronic components and solutions  delivered meet the company’s world-class standards of authenticity, reliability, and customer compliance.  This role assists with internal audits, product verification prior to  shipment, non-conformance  investigations and disposition, RMA/MRB processes, and continuous improvement  efforts. The Quality Coordinator works cross-functionally with Operations, Engineering, and  Customer support teams to uphold Rand’s commitment to quality across the  supply chain lifecycle.

Essential Functions

· Support internal, external, and third-party audits  and related activities, including preparing documentation, participating in  audits, and tracking corrective actions to ensure compliance with ISO 9001,  AS9120, AS6081, and other applicable quality standards

· Perform final  inspection and end-of-line verification of components and products prior to  shipment to ensure compliance with customer specifications and Rand’s quality  criteria.

· Assist in the  investigation and resolution of non-conformances, collaborating with  Operations and Engineering to determine root cause, corrective actions, and  preventive measures.

· Support the  Material Review Board (MRB) process by documenting dispositions, coordinating  rework or scrap decisions, and ensuring accurate records

· Manage and  support Return Material Authorization (RMA) processes by processing returns,  documenting findings, and coordinating resolutions in accordance with customer  and internal quality requirements.

· Maintain quality  records, inspection reports, non-conformance reports, CAPA documentation, and other  related quality documents in the QMS, in collaboration with the EHS/QMS  Analyst.

· Support the  EHS/QMS Analyst by monitoring, collecting, and reporting on key quality  performance metrics (such as OTIF, FPY, RMA trends, and audit findings) to  facilitate data-driven decision-making and continuous improvement.

Core Competencies

· Quality Standards & Compliance:  Understanding of quality requirements and standards relevant to electronic  component distribution and inspection (e.g., ISO 9001, AS9120, AS6081).

· Analytical  & Problem-Solving:  Ability to investigate issues, analyze trends, identify root causes, and  support improvement activities.

· Attention  to Detail: Ensures precision and accuracy in inspection, documentation, and  reporting.

· Communication  & Collaboration: Strong interpersonal skills to work effectively across  teams and with external partners.

· Continuous  Improvement Orientation: Commitment to enhancing processes, reducing errors,  and improving operational quality.

· Organizational  Skills: Ability to manage multiple tasks, maintain accurate records, and track  quality metrics.

Education, Experience, and Physical Requirements

· Bachelor’s degree in quality  management, Engineering, Supply Chain, or related field preferred.

· 3-5  years of experience in quality assurance or quality control in a distribution,  logistics, or supply chain environment

· Familiarity  with quality management systems, internal audits, and inspection  methodologies.

· Proficiency  with ERP/WMS systems and Microsoft Office (Excel, Word, PowerPoint).

· Strong  analytical and problem-solving  skills with attention to detail.

· Excellent  communication and organizational skills.

· Ability  to manage multiple priorities and respond to changing business needs.

· Ability  to collaborate cross-functionally  in a fast-paced  global environment.

· Must be able to remain in a stationary position for long periods of time during the shift. 

· Finger,  wrist and hand dexterity with repetitive motion